“I have always been terrified of dentists from past experiences and always prolonged booking in an appointment because of it. But I could not have been in better hands than with Sensu. Dr Anish Berry was caring as well as calming during my examination. He saw how tense I was but definitely put me at ease. The explanation for my treatment was thorough and left me with not only a clear idea of what needed to happen next but also the comfort that the rest of my treatment will be just like this exam; calm, easy, professional and all at a great value.”
“Unfortunately I’m currently to happy with my results. I feel like my teeth should have been filed more but when I requested this I was told it’s better to have bigger teeth which I don’t feel is correct. My tooth on my right side is still too low and has not straightened in line with the top row teeth.”
Dear Hamda, I'm sorry to hear this. We will contact you today to arrange an appointment to review your results and explore your options. We want you to be delighted with your new smile. Best wishes, Alice
“Really nice staff, always helpful and accommodating. Braces were a really good fit, much better than anyone else I know who's had them done elsewhere. Opening hours were a godsend for being able to get all the treatment done at a convenient time to me.”
“Exceptional customer service from all, a lot of detail to care. The clinical team explain things clearly without the use of jargon and consistently go above and beyond to provide expert care. All praise to Dr. Kia and her associates.
New reception staff member is also very kind and welcoming.”
“Very professional staff and they know exactly what they doing for your care. I love the result of my teeth😁. Good and lovely place and friendly people. Very quick response to the email when you want to reschedule your time of appointment. Would definitely recommend to other people.”
“Great service! Very professionally, I've never had any problems with my treatment. I've now finished my invisalign trays and I'm very happy with the end results. Would highly recommned, the packages that they offer too are worth the price as so much is included.”
“One of the best decisions I ever made was choosing Sensu as my dentist. All the staff were professional, friendly and super helpful. My teeth weren’t great to begin with, and now I have extremely straight white teeth! I honestly can’t recommend Sensu enough, any worries or concerns regarding your teeth give them a call for a consultation, you won’t regret it.”
“At the first consultation the end result seemed very promising, however I wish I had considered other options before coming to this dental surgery. Every appointment you see a different dentist, so any concerns or questions get swept under the carpet. For example I still have teeth slightly overlapping at the front, a female dentist said it was down to the shape of the tooth and that it could be altered during reshaping. However, at my reshaping appointment I had a different dentist and it was never done.
Furthermore, I still have gaps in my teeth from where they have been filed down and the teeth haven't moved properly and are still slightly overlapping. It just seems that when they appear 'straight' they are finished. Again I said to a different dentist that I wasn't fully content with the end result but it was just brushed off. To my surprise I was given a form to sign by reception to accept that I was happy with my end result and was never asked by any dentist. I told reception that I wasn't happy to sign it and she said to speak to the dentist. By this point I gave up.
I also had problems with my fixed retainer which I had to explain at every following appointment, so I assume it was never noted.
Overall the experience wasn't great and I'm not happy with the result.”
“All the professionals that I saw during my journey in Sensu were amazing. I am very happy with the result and I really recommend it to everyone. I’ve actually already recommended to some colleagues that would like to have a perfect smile.”
“Highly professional services.
Orthodontic service is second to none.
I’ve had an orthodontic treatment by Dr. Shah about four years ago and have since stayed with the practice with regards to general hygiene etc.
I highly rate the practice.”
“I had a great experience through all my Invisalign treatment at Sensu 69 wimpole street,great results. Team was very friendly ,professional and knowledgeable .Thank you for your great service.
I will highly recommend Sensu clinic to everyone .”