“I’ve nearly completed my Invisalign treatment and I am very pleased with the results already.
The dentists are really friendly and they have been very flexible with appointments.
I would definitely recommend Sensu to anyone considering teeth straightening 😊”
“Great place, great team , professional staff, i am very satisfied with my Invisalign treatment and I recommend this place 100% ! Your treatment includes everything you need like whitening, fixed and removable retainers! Just go and check their website !”
“The service was acceptable. I don't think there has been an appointment which has run on time. I've once had to wait 40mins for my appointment and I was never told by reception. For all my invisalign check ups i've had 5 different dentist, so my check ups are never consistent.”
Thank you for your feedback. We’re sorry that you were affected by some unfortunate staff changes last year. We appreciate that 40 minutes is an unacceptable waiting time, and you should have been informed of the delay. Please accept our apologies for that. Despite this, we hope that you’re pleased with your results. If you’d like to discuss your comments further, don’t hesitate to contact us.
“I'm really pleased with the outcome of my Invisalign treatment, which was competitively priced. It took slightly longer than quoted at the initial consultation (15 months rather than 9-12 months) but the results are great. Appointments generally ran on time and the staff were very friendly. My one comment is that it would be nice to have a bit more consistency in terms of which dentist sees you at each appointment but overall I would highly recommend this practice.”
Thank you for your kind words and feedback, which we will, of course, take on board. We're happy to hear that you're pleased with your new smile :)
“Brilliant service and incredibly efficient.
Invisalign is barely noticeable and the results were superb. If you’re considering fixing up your teeth, I can’t recommend Sensu enough and would encourage you to do it.”
“In general I have found the service very good, although the appointments 9/10 times are always late by around 10 mins and I have felt "rushed" through at times- they clearly have a very high turnover but for the amount of money being spend I do this a more personal touch would be good.”
Hi Fiona, thank you for your review. We really appreciate your feedback and will discuss this with the team to see where we can make improvements :)