Very professional staff and they know exactly what they doing for your care. I love the result of my teeth😁. Good and lovely place and friendly people. Very quick response to the email when you want to reschedule your time of appointment. Would definitely recommend to other people.
I had Invisalign at Sensu to help correct some slight relapse after not wearing a retainer post orthodontic treatment that I had in my teens. I'm glad I had Invisalign, as it was easy to get on with and very discreet. The treatment I received at Sensu was second to none, from my very thorough and informative consult to my short visits while in treatment and to recently completing my smile with teeth whitening and shaping. Thank you to Dr Shah and his team for giving me an amazing smile.
I am extremely pleased with my treatment at Sensu. The staff are friendly and the facilities are very modern and clean. It was never difficult to secure my desired appointment times. Im extremely happy with the outcome and now have a great smile to show it :)
Every time I came to the clinic everyone was so welcoming and understanding to my needs. They made sure I was completely happy with my smile before moving on to the next stage of my smile. I am smiling all the time now and everyone has noticed the change in my confidence. When I look back at my previous pictures I didn’t realise I never smiled.. now every picture I take I honestly try to get every tooth in!! Really happy with the service worth every penny.
“The service was acceptable. I don't think there has been an appointment which has run on time. I've once had to wait 40mins for my appointment and I was never told by reception. For all my invisalign check ups i've had 5 different dentist, so my check ups are never consistent.”
Posted 3 months ago
Thank you for your feedback. We’re sorry that you were affected by some unfortunate staff changes last year. We appreciate that 40 minutes is an unacceptable waiting time, and you should have been informed of the delay. Please accept our apologies for that. Despite this, we hope that you’re pleased with your results. If you’d like to discuss your comments further, don’t hesitate to contact us.
“I'm really pleased with the outcome of my Invisalign treatment, which was competitively priced. It took slightly longer than quoted at the initial consultation (15 months rather than 9-12 months) but the results are great. Appointments generally ran on time and the staff were very friendly. My one comment is that it would be nice to have a bit more consistency in terms of which dentist sees you at each appointment but overall I would highly recommend this practice.”
Posted 3 months ago
Thank you for your kind words and feedback, which we will, of course, take on board. We're happy to hear that you're pleased with your new smile :)
“In general I have found the service very good, although the appointments 9/10 times are always late by around 10 mins and I have felt "rushed" through at times- they clearly have a very high turnover but for the amount of money being spend I do this a more personal touch would be good.”
Posted 4 months ago
Hi Fiona, thank you for your review. We really appreciate your feedback and will discuss this with the team to see where we can make improvements :)
“Had very low confidence in my teeth and look before I started with Sensu. I didn’t really want to smile even at moments where I wanted to simply because I wasn’t happy with my teeth. After treatment with Sensu, and the way I was dealt with. I’m now smiling and can’t stop! They closed my gap in my teeth and now I have the confidence I was searching for. Thank you, Sensu. You really did the impossible. Thanks so much!”
Posted 5 months ago
This is incredible to hear! You're very welcome. Thank you for sharing :)
“I have found Sensu to be incredibly efficient, accommodating, upfront and brilliant over the last few months. I had visited four other cosmetic dentists before deciding upon treatment with Sensu and I absolutely made the right decision. From the first consultation I knew they were professional, confident in their routine and system and it put me at ease right away! Thank you sensu!”
Posted 6 months ago
Hooray! That's amazing to hear. Thank you very much for taking the time to share your experience :)