At the first consultation the end result seemed very promising, however I wish I had considered other options before coming to this dental surgery. Every appointment you see a different dentist, so any concerns or questions get swept under the carpet. For example I still have teeth slightly overlapping at the front, a female dentist said it was down to the shape of the tooth and that it could be altered during reshaping. However, at my reshaping appointment I had a different dentist and it was never done.

Furthermore, I still have gaps in my teeth from where they have been filed down and the teeth haven't moved properly and are still slightly overlapping. It just seems that when they appear 'straight' they are finished. Again I said to a different dentist that I wasn't fully content with the end result but it was just brushed off. To my surprise I was given a form to sign by reception to accept that I was happy with my end result and was never asked by any dentist. I told reception that I wasn't happy to sign it and she said to speak to the dentist. By this point I gave up.

I also had problems with my fixed retainer which I had to explain at every following appointment, so I assume it was never noted.

Overall the experience wasn't great and I'm not happy with the result.
Posted 1 year ago
Dear Lucy, I'm very sorry to hear about your experience. We will give you a call today to see how we can put things right and agree a plan of action. Best wishes, Alice
Posted 1 year ago
Sensu is rated 4.79 based on 182 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Start Your Free Trial