Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,432 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“fast reliable service, totally recommended”

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Posted 4 years ago

“Great service and one I would happily use again! We used it to ship luggage for a cost effective way to move overseas”

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Posted 4 years ago

“My bags were picked up when they said they would be and delivered in a timely manner. Very happy with the service.”

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Posted 4 years ago

“Easy to use”

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Posted 4 years ago

“I used Send My Bag in three countries in several occasions, and I have always found the same level of excellent service. I booked and paid through the app, and in the only occasion I needed to contact Customer Service the answer was quick and spot on. Have recommended SMB to several friends and they all had the same great experiences.”

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Posted 4 years ago

“Collection on the requested day, quick delivery.”

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Posted 4 years ago

“Every box was opened and rummaged through and the box completely destroyed. Anything breakable was broken. Don't use this company!”

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Posted 4 years ago

“They were fantastic x”

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Posted 4 years ago

“Extremely fast and easy delivery, I would recommend!”

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Posted 4 years ago

“Great door to door service”

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Posted 4 years ago

“Excellent service. All went well and bag arrived at my home in Australia quickly. Will use again.”

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Posted 4 years ago

“As I recall, I had difficulty with the suitcases location and they arrived at the destination late. I recall that the staff at Send My Bag were cooperative and helpful. Good”

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Posted 4 years ago

“A great service and very well priced as well as being quick and efficient.”

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Posted 4 years ago

“Good and usefull service but kind of stressful when doing all the papers and making sure everything is going fine.”

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Posted 4 years ago

“Good service and was constantly updated with the bag location. I would use the service again”

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Posted 4 years ago

“Excellent, reliable service.”

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Posted 4 years ago

“Excellent service and very reasonable price. Everything went very smoothly. Happy to recommend.”

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Posted 4 years ago

“Very easy, very convenient! My bags were picked up in London and on my parents doorstep in Melbourne, Australia a few days later!”

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Posted 4 years ago

“Excellent service, fast shipping, great communication. Their customer service is the best. They go above and beyond to help u.”

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Posted 4 years ago

“Appeared straightforward at first. Followed all the guidelines provided by the company. Huge issues with delivery and extra fees being demanded once the bag was picked despite being checked on pickup”

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Posted 4 years ago

Send My Bag is rated 4.8 based on 1,432 reviews