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Send My Bag Reviews

4.8 Rating 1,607 Reviews
96 %
of reviewers recommend Send My Bag
Company Reviews Metrics
4.8
Based on 1,607 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Send My Bag 5 star review on 5th March 2025
Giulia
Send My Bag 5 star review on 26th October 2023
Wendy
Send My Bag 5 star review on 1st August 2023
Frances
Send My Bag 5 star review on 1st August 2023
Frances
Send My Bag 5 star review on 1st August 2023
Frances
Send My Bag 5 star review on 20th January 2023
Denis
Send My Bag 5 star review on 30th May 2022
Christina
5
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“It was very easy process. Sounded a bit complicated when I was getting things as ready, but it was actually hassle free”
Helpful Report
Posted 1 year ago
Sophie
Verified Buyer
“Very simple from beginning to end, with competitive prices. Whenever needed it is easy to communicate with them and to get real assistance.”
Helpful Report
Posted 1 year ago
Philippe
Verified Buyer
“Very good service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great experience”
Helpful Report
Posted 1 year ago
Nicola
Verified Buyer
“Good service.”
Helpful Report
Posted 1 year ago
Maria
Verified Buyer
“Delivered earlier than estimated”
Helpful Report
Posted 1 year ago
Karl
Verified Buyer
“Great service, good communication. My suitcase arrived on time and communication with SendMyBag and courier Fedex couldn't have been more helpful.”
Helpful Report
Posted 1 year ago
James
Verified Buyer
“Detailed process with clear instructions and speedy delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“All went smoothly- no hitches, excellent. Good customer service also.”
Helpful Report
Posted 1 year ago
Afshan
Verified Buyer
“Second time using them. Very pleased. Seamless, effective and hassle free. Super fast delivery. Clear and precise info. All cost disclosed. Will definitely recommend and use them again.”
Helpful Report
Posted 1 year ago
Manal
Verified Buyer
“Very quick delivery”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Collected and delivered as promised”
Helpful Report
Posted 1 year ago
Angie
Verified Buyer
“Excellent and value for money”
Helpful Report
Posted 1 year ago
Sarah
Verified Buyer
“Straight forward and easy to use - the website is clear and if you are unsure customer support is available and very helpful”
Helpful Report
Posted 1 year ago
Granville
Verified Buyer
“Good service”
Helpful Report
Posted 1 year ago
Manlio
Verified Buyer
“First time I do use the service. But very fast and reliable. I strongly recommend the notifications. Everything on time!”
Helpful Report
Posted 1 year ago
June
Verified Buyer
“Very easy to book”
Helpful Report
Posted 1 year ago
Matteo
Verified Buyer
“everythink went perfectly 10/10”
Helpful Report
Posted 1 year ago
Lesley
Verified Buyer
“Totally efficient from start to finish. Clear instructions, prompt service, pick up and delivery exactly as quoted. I will use this service again.”
Helpful Report
Posted 1 year ago
Robert
Verified Buyer
“It wasvery efficient. It was just that the initial GBP24 quoted turned into more like GBP45 by the time you added all the extras and paid postage for the bag and labels etc. It was not clear as to what you could print and do yourself.”
Helpful Report
Posted 1 year ago
Send My Bag is rated 4.8 based on 1,607 reviews
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