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Send My Bag Reviews

4.8 Rating 1,607 Reviews
96 %
of reviewers recommend Send My Bag
4.8
Based on 1,607 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
I have used Send My Bag a few times and they never dissappoint. It's so easy for pickup and delivery. The only that was a bit confusing was what to include inside, taped to the box, separate from the box as far as customs forms etc. (UK to Europe). But everyone on chat was always super helpful and all went well. Will continue to use them in the future!
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Posted 1 year ago
Quick to set up and very quick pick up, same da. Item arrived in the Uk earlier than predicted.
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Posted 1 year ago
Every time everything is perfect πŸ‘Œ
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Posted 1 year ago
Excellent efficient service - probably the best in the world!
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Posted 1 year ago
Great service
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Posted 1 year ago
Great service ! Amazing
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Posted 1 year ago
The customer service was great and my bags got there in time. Very good experience
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Posted 1 year ago
send my bag picked up my case just before my us trip and it arrived the day after I arrived, a day earlier than expected, excellent service and perfect timing, I'll definitely use again
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Posted 1 year ago
Quick and efficient !
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Posted 1 year ago
Excellent, friendly service throughout the process.
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Posted 1 year ago
Great professional service πŸ‘ highly recommended thanks 😊
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Posted 2 years ago
SendMyBag is truly the best way to travel. Whatever the cost, the pleasure of walking past the throngs waiting for their checked luggage after a long flight is sheer delight. The ease if pickup & receiving cannot be beat. I won't travel without using SendMyBag.
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Posted 2 years ago
Great service both times
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Posted 2 years ago
Professional and very efficient. Customer service was helpful and DHL tracking was excellent and kept me updated down to the final few days and hours.
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Posted 2 years ago
Excellent service as usual . I have been using Send my Bags for many many years - they are β€œFirst Class β€œ
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Posted 2 years ago
Great service, used 2 yrs in a row now!
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Posted 2 years ago
Shipped a large suitcase from Stockholm to Tucson. Flawless process. To be honest, I had low expectations considering the distance. But good news all around. The website is a 10 out of 10, the shipment went FEDEX so I could track it all the way. It was delivered a day or two early, and not a scratch. Just incredible. We have used other services in the past to ship luggage around the world, but this service beats them all. I will definitely use them again. Our circumstances were unique, we were on a long cruise with formal wear (tuxedo, formal shoes, dresses, high heels, etc) and after the cruise went on our own to Seoul and Hawaii where none of those items were necessary. So...ship it home and go light on the rest of our trip. Perfect service for that.
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Posted 2 years ago
Efficient helpful service
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Posted 2 years ago
The service allowed me to travel during the summer and have extra luggage meet me at a different location. The driver was helpful with the specific items needed to secure shipping.
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Posted 2 years ago
Excellent service! I use it to send my luggage to caravan parks for my holidays. It means I can travel lightly and enjoy the journey!
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Posted 2 years ago
Send My Bag is rated 4.8 based on 1,607 reviews