Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,607 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,607 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Used it many times, never had an issue. Always a great service!”

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Posted 7 years ago

“Always an amazing service! The app is easy and good working and the shipments have always been punctual and successful, moreover the people of the shipagencies chosen are kind and helpful.”

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Posted 7 years ago

“Send My Bag is a fantastic, cheap and efficient way to send stuff abroad! Recommended”

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Posted 7 years ago

“Very fast. Excellent service.”

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Posted 7 years ago

“Very good and reliable company to use. Definitely I will recommend them to all friends and family..”

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Posted 7 years ago

“I highly recommend this service!”

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Posted 7 years ago

“Very fast delivery. ! Recommended! However i mistakenly overestimated the weight of my bags and you are supposed to get money back if your bags weigh much less than what you stated. I never received any funds back and i drastically over stated the weight, both bags were half the estimated weight.”

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Posted 7 years ago

“It's refreshing when a company does what it says it will do.”

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Posted 7 years ago

“Quick, easy and cheaper than airlines!”

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Posted 7 years ago

“Brilliant service. Available on short notice, and support staff were extremely helpful. Bags arrived in the exact condition that they left in.”

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Posted 7 years ago

“sendmybag has really good delivery service!!! I barely even write review on anything but this time i’m just so amazed by their service. My luggage was shipped to the UK from Ireland and everything went perfectly fine and on time”

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Posted 7 years ago

“A fast and really efficient service”

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Posted 7 years ago

“A fantastic, fast, easy service.”

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Posted 7 years ago

“This is a brilliant way to send luggage within the UK and abroad. I have used it for my student offspring with great success - even sent a guitar and amplifier to my son in Amsterdam both arriving promptly and unscathed! Takes the stress out of moving away and is so easy to use.”

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Posted 7 years ago

“Having to cross England on two trains, one of which had multiple stops, and having heath problems, I couldn't believe it when I found 'Send My Bag', to forward my large, heavy suitcase (and return), for such a great price. I found the website easy to navigate, asked multiple questions during a live 'chat', and my case was sent from one end of the country, to 250 miles away, returning 2 weeks' later. I would not hesitate to use this service again - it saved me a LOT of problems. There is no way I could have travelled with anything large than a large holdall (esp on South West Railway service, that didn't even have a luggage rack!). Thank you to all involved.”

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Posted 8 years ago

“Great service & delivery.”

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Posted 8 years ago

“top service, collection, tracking, on both outward and return journeys superb and all this for less than half the price of the competition, well done , will use your company again.(best bit no hauling your case around on your journey)”

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Posted 8 years ago

“Excellent service and great value. Delivery was exactly as estimated even with customs delay. Will definitely use Send My Bag again.”

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Posted 8 years ago

“From start to finish an excellent service ,would highly recommend”

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Posted 8 years ago

“I've used Send My Bag home on 3 occasions now so feel I can give a balanced and accurate portrayal of the service and it is this: Delivery # 1. Worked well engaged and helpful couriers 2. Worked ok UK side but let down NI side for delivery 3. A complete mess up! on the idea that 2 out of 3 transactions was marred by inefficiencies I no longer will use nor recommend them. They are aggressive in their dialogue with me fighting back that nothing is their fault and they told me my address is INCOMPLETE AS I DO NOT HAVE A DOOR BELL. So do beware of them. They try and wriggle out of everything - they are aggressive and one email I had from them would be in my opinion borderline threatening in it's tone. I am oh so disappointed by their lack of customer awareness and aggressive stance. AVOID them like the proverbial. Not recommended there are loads of other better couriers out there and the service may even be a lot cheaper. If there are lots of negative reviews as there are here, then I suggest there may be very good reason for this.”

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Posted 8 years ago

Send My Bag is rated 4.8 based on 1,607 reviews