Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,432 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Send my bag is a very reliable, quick and efficient to send bags when moving out of a country. The entire process was smooth”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very good service. Helpful people on the phone when I needed clarifications. On time picking up and dropping off. Easy paperwork.”

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Posted 4 years ago

“Excellent service, kept me informed at all times, delivered as per plan, no damages or issues at all. Well worth paying a bit more than other orgs (Such as Parcel2Go who are awful)”

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Posted 4 years ago

“Good service ,delivered on time , would be good if I could put my couple of aerosols in case to save me carrying them”

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Posted 4 years ago

“Easy to use website. Good price. Good delivery service. Would definitely use this company again.”

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Posted 4 years ago

“Would definitely use again although some customer service staff are quite rude”

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Posted 4 years ago

“Excellent service, despite the Brexit chaos! Luggage was collected and delivered on time. Very professional and easy to track the shipment.”

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Posted 4 years ago

“Amazing service- fast delivery and great app to track location of our bags from Aus to HK.”

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Posted 4 years ago

“Very easy to use - would use again.”

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Posted 4 years ago

“I've reviewed before, and always give good marks. Used again recently, and as always happy with the service from beginning to end, and feel it's tampons priced. Highly recommended.”

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Posted 4 years ago

“Excellent service 👏”

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Posted 4 years ago

“Amazing service, this is the second time I use it and I am genuinely impressed by the speed and accuracy. Will 100% use again”

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Posted 4 years ago

“Awesome service. I would really recommend it. My suitcase arrived on time and the team was really helfpul over the course of the process.”

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Posted 4 years ago

“Good service, I felt that the bags stayed in Auckland for a long time and could have reached Oakura before Xmas. The paper work before the bags were collected was a lot of admin but understand this is NZ customs”

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Posted 4 years ago

“All good. We will use this service again for sure.”

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Posted 4 years ago

“As always excellent service , fantastic communication , great way of receiving Christmas presents etc thank you 😊”

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Posted 4 years ago

“Excellent service from start to finish, highly recommend to people who have family living abroad..”

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Posted 4 years ago

“The very helpful staff of Send my Bag supported me through the more daunting requirements of international customs demands. MJP”

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Posted 4 years ago

“Very good service, reliable, they sent me labels and custom documents next day( next day delivery a bit expensive) and parcels were delivered on time really fast, no problems at all. Thank you”

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Posted 4 years ago

Send My Bag is rated 4.8 based on 1,432 reviews