Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,081 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I attended my appointment today 15/03/2023 at Scrivens. High Street, Swadlincote, Derbyshire. Excellent, friendly and efficient service, I was made to feel valued as a customer and the entire process of both my hearing and eye tests was first class. Thank you.”

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(Swadlincote) - Posted 3 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Hi Andy, thank you for your wonderful review!

Posted 3 years ago

“Staff were efficient and the optician who tested my eyes was lovely and very detailed on my results.”

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Posted 3 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“Absolutely amazing staff.. took my 5 Yr old grandson in Shaw, all the staff were so helpful, chatting and playing with my grandson, the optician was very patient 🤷‍♀️😂 honestly they couldn't do enough,n I ad a right chin wag too 😊 Massive Thankyou to you all, my grandson actually said he was frightened.. but that didn't last long..😊”

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(Shaw) - Posted 3 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Shaw.

Posted 3 years ago

“Did a absolutely fantastic job, hearing much better then before. The insert to right ear is causing slight pain. When at Veterans Breakfast Club hearing is not right cannot hear group conversations. Please can help with this??”

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Posted 3 years ago

Hi Robert, thank you for letting us know about this, we’ll pass your comments on to the appropriate department for you.

Posted 3 years ago

“Excellent service for my hearing aids provided by your Bromyard branch. Always willingly ready to help. Couldn't wish for a better branch.”

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(Bromyard) - Posted 3 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Very friendly staff who talked me through everything and were very reassuring after I woke up unable to see out of my right eye. Very happy now after having my eyes tested and being given all clear and an explanation what was causing it and how to remedy it”

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Posted 3 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“MARKET DEEPING S SCRIVENS .,.THEY ARE ALWAYS POLITE AND SO HELPFUL...RECENTLY I HAD A PROBLEM RE MY EYE AND ON GOING THERE..I WAS TOLD TO GO HOME..TAKE MY BP....WHICH I DID...AND IF IT WAS A HIGH READING TO ALERT DOCTORS...I DULY DID AND AM NOW BEING TREATED....THANK YOU ....SCRIVENS ALL THE WAY......”

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(Market Deeping) - Posted 3 years ago

Hi Zita, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“The staff are amazing. Excellent customer service and care given. Highly recommend.”

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Posted 3 years ago

Hi Nora, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“HI THEIR SORRY FOR THE DELAY IN GETTING BACK TO YOU. I have ALWAYS FOUND THE STAFF AT RIPLEY TO BE MOST HELPFUL AND OBLIGING.I WOULD GIVE THEM 100% FOR THEIR CARE AND ATTENTION. MY NHS EARNING AIDES ARE WORKING JUST FINE AND MY GLASSES ARE JUST AS GOOD. HOWEVER A LEN'S DID DROPE OUT BUT WAS FIXED ON THE SPOT.”

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(Ripley) - Posted 3 years ago

Hi Roy, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“VERY PROFESSIONAL AND COURTEOUS SERVICE. IT WAS NICE TO HAVE SUCH A FRIENDLY AND INFORMATIVE OPTICIAN, WHO OBVIOUSLY ENJOYED HIS WORK AND INTERACTION WITH THE GENERAL PUBLIC.”

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Posted 3 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“Great service Mohammid is a very daring man”

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Posted 3 years ago

Hi Paul, thank you for your wonderful review!

Posted 3 years ago

“Ibrahim was most helpful and well mannered , and I would like him to attend to me in future he is a credit to you”

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Posted 3 years ago

Hi Anthony, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“Would like to say a massive thank you to a lovely lady at the Market Deeping branch called Jeanette Green...Not only did she help me choose my glasses but this kind lady went above and beyond to help me get my glasses sorted...she is always happy to help and is such a lovely lady...just wanted to give some positive feedback and hope she sees this xx”

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(Market Deeping) - Posted 3 years ago

Hi Sonia, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Thank you to all the staff at Pocklington Scrivens. Richard the optician was friendly, thorough & very helpful. I suffer from anxiety & he could not have been kinder & explained absolutely everything. The girls who did the fittings were all exceptionally friendly & super helpful when helping choosing frames. I highly recommend Scrivens Pocklington & wouldn’t dream of returning to any of the large high street opticians.”

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(Pocklington) - Posted 3 years ago

Hi Joanne, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Jeannette at Market Deeping is an absolute star. Just a delight to deal with. Incredibly professional and without saying a word is able to get you in the perfect set of glasses. (She has promised me she will only use her powers for good!). Highly recommend Scrivens especially the team in Market Deeping.”

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(Market Deeping) - Posted 3 years ago

Hi Jess, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“I have been with them for over 30 years, and have on occasions had to use others. However, the service and quality of the products produced are far superior to that of the competitors I have used. Sarah, at the Hagley Road West branch, was superb in getting my prescription sorted.”

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(Quinton) - Posted 3 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Quinton.

Posted 3 years ago

“I was delighted with the service I received recently in the Wimborne opticians. A delightful lady helped me to choose new frames and couldn’t have been more helpful. I was also pleased to receive a bill which was less than I expected. Can’t wait now get my new frames.”

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(Wimborne) - Posted 3 years ago

Hi Val, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 3 years ago

“Great staff very attentive put you a ease”

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Posted 3 years ago

Hi Ramon, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“Excellent service from start to finish in Hoe Street Walthamstow branch. Ladies so helpful and very patient with me as I only like a certain type of frame. Have used Scrivens for years and definitely recommend them. Such good service Thank you.”

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(Walthamstow) - Posted 3 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,081 reviews