Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,073 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MARKET DEEPING S SCRIVENS .,.THEY ARE ALWAYS POLITE AND SO HELPFUL...RECENTLY I HAD A PROBLEM RE MY EYE AND ON GOING THERE..I WAS TOLD TO GO HOME..TAKE MY BP....WHICH I DID...AND IF IT WAS A HIGH READING TO ALERT DOCTORS...I DULY DID AND AM NOW BEING TREATED....THANK YOU ....SCRIVENS ALL THE WAY......”

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(Market Deeping) - Posted 3 years ago

Hi Zita, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“The staff are amazing. Excellent customer service and care given. Highly recommend.”

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Posted 3 years ago

Hi Nora, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“HI THEIR SORRY FOR THE DELAY IN GETTING BACK TO YOU. I have ALWAYS FOUND THE STAFF AT RIPLEY TO BE MOST HELPFUL AND OBLIGING.I WOULD GIVE THEM 100% FOR THEIR CARE AND ATTENTION. MY NHS EARNING AIDES ARE WORKING JUST FINE AND MY GLASSES ARE JUST AS GOOD. HOWEVER A LEN'S DID DROPE OUT BUT WAS FIXED ON THE SPOT.”

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(Ripley) - Posted 3 years ago

Hi Roy, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“VERY PROFESSIONAL AND COURTEOUS SERVICE. IT WAS NICE TO HAVE SUCH A FRIENDLY AND INFORMATIVE OPTICIAN, WHO OBVIOUSLY ENJOYED HIS WORK AND INTERACTION WITH THE GENERAL PUBLIC.”

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Posted 3 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“Great service Mohammid is a very daring man”

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Posted 3 years ago

Hi Paul, thank you for your wonderful review!

Posted 3 years ago

“Ibrahim was most helpful and well mannered , and I would like him to attend to me in future he is a credit to you”

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Posted 3 years ago

Hi Anthony, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“Would like to say a massive thank you to a lovely lady at the Market Deeping branch called Jeanette Green...Not only did she help me choose my glasses but this kind lady went above and beyond to help me get my glasses sorted...she is always happy to help and is such a lovely lady...just wanted to give some positive feedback and hope she sees this xx”

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(Market Deeping) - Posted 3 years ago

Hi Sonia, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Thank you to all the staff at Pocklington Scrivens. Richard the optician was friendly, thorough & very helpful. I suffer from anxiety & he could not have been kinder & explained absolutely everything. The girls who did the fittings were all exceptionally friendly & super helpful when helping choosing frames. I highly recommend Scrivens Pocklington & wouldn’t dream of returning to any of the large high street opticians.”

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(Pocklington) - Posted 3 years ago

Hi Joanne, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“Jeannette at Market Deeping is an absolute star. Just a delight to deal with. Incredibly professional and without saying a word is able to get you in the perfect set of glasses. (She has promised me she will only use her powers for good!). Highly recommend Scrivens especially the team in Market Deeping.”

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(Market Deeping) - Posted 3 years ago

Hi Jess, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“I have been with them for over 30 years, and have on occasions had to use others. However, the service and quality of the products produced are far superior to that of the competitors I have used. Sarah, at the Hagley Road West branch, was superb in getting my prescription sorted.”

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(Quinton) - Posted 3 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Quinton.

Posted 3 years ago

“I was delighted with the service I received recently in the Wimborne opticians. A delightful lady helped me to choose new frames and couldn’t have been more helpful. I was also pleased to receive a bill which was less than I expected. Can’t wait now get my new frames.”

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(Wimborne) - Posted 3 years ago

Hi Val, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 3 years ago

“Great staff very attentive put you a ease”

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Posted 3 years ago

Hi Ramon, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“Excellent service from start to finish in Hoe Street Walthamstow branch. Ladies so helpful and very patient with me as I only like a certain type of frame. Have used Scrivens for years and definitely recommend them. Such good service Thank you.”

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(Walthamstow) - Posted 3 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“0pticians attitude was first class.”

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Posted 3 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

“Very good”

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Posted 3 years ago

Hi Clive, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 years ago

“Can't recommend enough. I went in today with my Mother in law+the staff were lovely. They were all so helpful+friendly it was such a pleasure to meet them all 🙂”

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Posted 3 years ago

Hi, thank you for your wonderful review!

Posted 3 years ago

“I recently attended the Bearwood branch for sight tests for myself and daughter. The staff were absolutely amazing! They were super helpful throughout the entire appointment and when our glasses were ready for collection they contacted me and advised when we could attend due to my daughter needing the optometrist to be on site to check her glasses were correct. Having had my first pair of varifocal glasses the staff were incredibly helpful and reassuring and let me know that I can get in touch if I have any problems getting used to them. I would 100% recommend this branch to everyone! Please pass on my thanks and appreciation to the Bearwood staff!”

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(Bearwood) - Posted 3 years ago

Hi Michelle, thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 3 years ago

“Used the Burslem, Stoke on Trent store in February 2023. The examination was very professional and thorough and the optician took the time to explain to me that my prescription had changed and what I could expect from new spectacles. All staff were very knowledgeable and gave their time willingly when I chose new frames.”

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(Burslem) - Posted 3 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 years ago

“I went to Scrivens for my first eye appointment in many years and the staff there could not have been more friendly or helpful. I would highly recommend to anyone. Thank you to the team.”

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Posted 3 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 years ago

“I have been a customer of Scrivens for quite a while, mostly for glasses but more recently, hearing aids. Not only am I delighted with their products, but with the way I am greeted and the way their staff go the extra mile to ensure my safety, waiting time and needs are given top priority. I congratulate your staff on a first class service. Dave.”

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Posted 3 years ago

Hi Dave, thank you for taking the time to leave us such a nice review!

Posted 3 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,073 reviews