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Schott Packaging Reviews

4.7 Rating 1,621 Reviews

92 %

of reviewers recommend Schott Packaging

Company Reviews

Product Reviews

4.7

Based on 1,621 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived promptly. Boxes are good quality, nice and strong. Tape isn't as strong as I'd like, but a nice extra”

Hi there, Thank you for your 4 star review. We are pleased to hear that you are happy with the products and services received. We are very sorry that the tape is not strong enough, this does not sound like our usual packing tape quality so please feel free to email info@schottpackaging.co.uk and we would be happy to get this resolved for you. Kind Regards, Schott Packaging

“Parcel arrived promptly. Have not used it yet”

“I was impressed by the product and service”

“Delivery was on time, products good, only complaint price increase since last order a month or so ago but I suppose that is Corona and Brexit for you.........”

“All good. Boxes did the job & delivery was quick. Efforts should be made to further reduce environmental impact.”

“Delivery was ultra quick and quality of (double walled) boxes is excellent. Easy ordering and no fuss... great!”

Hi Cliff, Thank you very much for your review. We're so pleased to hear that your products arrived well packed and on time. We look forward to working with you again soon. Kind Regards Schott Packaging

“Delivery was very prompt . No problems with the cartons, but was a bit disappointed with the tape, not very adhesive ? All in all nice to deal with.”

Hi Chris, Thank you for your review I do apologies that the tape was not sufficient for you I will make sure that this is looked into. We look forward to doing business with you in the future. Kind Regards Schott Packaging

“Wrong goods delivered but problem resolved quickly and at no extra cost or time to myself. Good service and would use them again.”

Hi Chris, We are so pleased that the initial problem was resolved and in a timely manner and that the service that was provided to you was sufficient. Many Thanks for your review its much appreciated. Kind Regards Schott Packaging

“Package was delivered very promptly and was reasonably priced, excellent service.”

Hi Penelope, Thank you for your review. We are thrilled to hear that you are impressed with the service provided, it's great to have such fantastic feedback from a returning customer. We hope your order serves you well and look forward to your next order. Many Thanks Schott Packaging

“Very good customer service quick delivery with so ial distance.”

“Product arrived on time and in good condition. Boxes are strong enough for our needs. We send stuff to central Russia and most boxes arrived damaged. These don't. They do seem to be pricey considering they are cardboard boxes, but if you want the security of knowing that your box isn't going to fall apart, then I recommend these.”

“No problems with product only delivery. We stayed in all day but they said they had a problem with our address and couldn't deliver. However they managed to find us next day so we dont believe they were being trueful.Not really A* ?”

“Haven’t used the boxes yet, but they look sturdy enough for packing up my mum’s belongings and putting them in storage until her new house is ready.”

“Ideal packing just the job all you need”

“Items arrived as described on time.”

“I received my boxes etc quickly and as described, except the tape was 50/50 - meaning that it is thin and could oftentimes be difficult to use as a result. Otherwise was very happy with the boxes.”

“I got just what I wanted, although the image wasn't quite clear. Reasonable price good service arrived on time. Thanks”

“arrived on time and in good condition - thank you merry Christmas an d stay safe…”

“I really thank you for the fast delivery and good Price on my purchase. Thé only drawback is that the packaging advertised was not enough for a 2bedroom move, so i had to but more.”

“No stress ordering. Prompt delivery.”

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Schott Packaging is rated 4.7 based on 1,621 reviews