Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.67

“Good products. Some confusion over order confirmation and despatch, but helpful customer service to get it sorted.”

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Hi Zoe, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Initial package got lost somehow in transit. When I emailed asking where it had got to Schott were very quick to respond and rectify the situation. Great customer service.”

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Hi Mark, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Thank you, Schott Packaging, for the boxes that arrived on time. They are sturdy, spacious, and do a good job, especially in this wet winter. I could not be more pleased with the product!”

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“Delivered in time frame stated. No problems”

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Hi Trevor, thank you for your fantastic review, we are pleased to hear that you are happy with the services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“The service and prompt despatch of the bubble wrap was excellent. However, the brown tape for securing parcels was not very sticky, so we had to purchase a better quality elsewhere. It was very thin and really didn’t hold the cardboard in place.”

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Hi Gillian, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent lead times..great product.”

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Hi Lee, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“The items were great and just what we needed, the issue I have is with the amount of emails from your company and from your courier, at least 25 emails from order point until the delivery was made. Just a bit annoying as the products were great”

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Hi Raymond, thank you for your custom and for taking the time to write us such a great review. We're sorry to hear that you received so many emails - receiving this many certainly shouldn't be the case and we can only apologise for any inconvenience caused as as result. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Item received as ordered - no problems”

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Hi Neil, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Product was described as 'Large Bubbles'. For me, these weren't large bubbles but I suppose it's down to an individual's expectations of what 'Large Bubbles' means. Delivery time was good.”

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Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Quick delivery Good quality & value for money”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“I was very impressed with the way Schott dealt with my query. Delivery was prompt. Will definitely use again.”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Only waited a couple of days for delivery. Good quality. Ideal for wrapping up delicate ornaments.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Arrived quickly after ordering. Good quality boxes and tape. However I can only give 4 stars because the marker was missing!”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. Please accept my most sincere apologies for the missing marker pen, we appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good sturdy boxes, plenty of bubble wrap. Large roll of wide sellotape which tears easily”

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Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Speedy delivery. Good product.”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good boxes, great delivery. However the constant emails asking for a review really ruin the company”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and with regards to the emails, I will raise this with the relevant department. We look forward to working with you again in the future. Best Wishes - Schott Packaging

“Very good service.”

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Hi Andrew, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“We bought boxes for a house move. The boxes are strong, Delivery was in good time and well packaged together.”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Fast delivery.Very good value ,strong sturdy boxes.”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“The items arrived when promised. The small bubble wrap was rather narrower in width than I had envisaged, but the information had been relayed accurately. The quality was fine.”

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Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Schott Packaging Reviews