Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

“Product was described as 'Large Bubbles'. For me, these weren't large bubbles but I suppose it's down to an individual's expectations of what 'Large Bubbles' means. Delivery time was good.”

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Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Quick delivery Good quality & value for money”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“I was very impressed with the way Schott dealt with my query. Delivery was prompt. Will definitely use again.”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Only waited a couple of days for delivery. Good quality. Ideal for wrapping up delicate ornaments.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Arrived quickly after ordering. Good quality boxes and tape. However I can only give 4 stars because the marker was missing!”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. Please accept my most sincere apologies for the missing marker pen, we appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good sturdy boxes, plenty of bubble wrap. Large roll of wide sellotape which tears easily”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Speedy delivery. Good product.”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good boxes, great delivery. However the constant emails asking for a review really ruin the company”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and with regards to the emails, I will raise this with the relevant department. We look forward to working with you again in the future. Best Wishes - Schott Packaging

“Very good service.”

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Hi Andrew, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“We bought boxes for a house move. The boxes are strong, Delivery was in good time and well packaged together.”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Fast delivery.Very good value ,strong sturdy boxes.”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“The items arrived when promised. The small bubble wrap was rather narrower in width than I had envisaged, but the information had been relayed accurately. The quality was fine.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“I ordered a 'home move' pack and all arrived very promptly (there was a small problem with one package, but an e-mail to Scott got a very quick response, and all was resolved). The double-walled boxes are very good, the bubble-wrap is good, the pens are fine. One small niggle. The sticky tape isn't very. It's reluctant to stick to the cardboard of the boxes, and even un-peels from itself in a couple of days. I ended up buying an extra few reels from a local shop.”

Helpful Report

Hi there, Thank you for taking the time to leave us a great review, I am pleased to hear that we were able to help solve your query and I am very happy to hear that you are pleased with the Cardboard Boxes and Bubble Wrap. I have passed over the information regarding the tape to our Quality Control team, please accept my apologies for this. We look forward to working with you again in the future. I hope you have a great weekend. :) Best Regards - Schott Packaging

“Great product, great prices, just the packaging my items were delivered in were flimsy and had partially opened in transit, all items ordered arrived, otherwise no issues”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Good service and prompt delivery”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Quick delivery. Used this company twice now”

Helpful Report

Hi there, Thank you for taking the time to leave us a review. We are happy to hear you had a positive experience buying with us and we can't wait to work with you again soon! :) Kind Regards Schott Packaging

“It was delivered on time a d as they said it would be”

Helpful Report

Hi there, Thank you for taking the time to leave us a great review. I am very pleased to hear that you are happy with the service you reveived. We hope that the goods received are being put to good use and we look forward to working with you again in the future. :) Best Regards - Schott Packaging

“Good communication from supplier along with quick delivery. Very good selection of products in various quantities too suit your needs.”

Helpful Report

Hi there, thank you for your feedback. We are very pleased to hear that you are happy with the goods and service you received. We hope the goods received are being put to good use and we look forward to working with you again in the future. :) Best Regards - Schott Packaging

“Great boxes but the tape in the combo packs is a bit naff, and not enough. 2-3 bedroom box combo set for a 1.5 bed ground floor maisonette and had to buy 10 more big boxes”

Helpful Report

Hi Stuart, Thank you for taking the time to leave us a review. We're very sorry to hear that you weren't entirely satisfied with the products received. We pride ourselves on competitive prices and our products, always supplying items which are industry-standard or above, so we are saddened to hear your comments. A member of our team will be in touch shortly to discuss this further. Best Wishes Schott Packaging

“Would have been 5 stars but the delivery by Yodel was 4 days late, I was away when it did come and they left my package outside on a public footpath in the rain, where it stayed for two days. Amazingly, no one took the package, but that’s more luck than judgement. Boxes were fine overall, except one which had obviously been kicked around the back of a van. so no issue with Schott’s exactly, but they use Yodel so I suggest they re-think that relationship, as I don’t want to repeat an order knowing the same thing could happen again.”

Helpful Report

Hi Chris, thank you for writing a review! We're so sorry to hear that your items were not delivered to a safe place. We use Yodel and DPD for our deliveries, both of which have a leave-safe option, but this certainly isn't a public footpath. Your issue has been raised to the relevant departments to address with Yodel, and a member of our team has been in touch regarding the damaged box. Kind Regards - Schott Packaging

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Schott Packaging Reviews

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