Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,827 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,827 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

Write Your review

Tell us how Schott Packaging made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A simply outstanding level of service and communication. Products ordered arrived the next day. And they use DPD for delivery who in our experience provide a fantastic service. Highly recommend. Simply excellent.”

Helpful Report

Hi Mike, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good products, prompt delivery, well packed. The courier dumped it on the doorstep and ran away, but that's not the manufacturer's fault”

Helpful Report

(Schott Packaging) -

“Ordered some glass jars to store ingredients in. Received very well packaged and in a timely manner. Thank you.”

Helpful Report

“Ok fast service”

Helpful Report

(Schott Packaging) -

Hi Arthur, thank you for your fantastic review, we are pleased to hear that you are happy with the services received. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“bubble wrap was top quality and was defenatly 100m on the roll. cant fault that side of it. what was a big failure was DPD. they left the package outside the block of flats communial front door, rather than my flat front door. only by luck was i able to retrive the package before it was stolen!!. this is the second time its happened so i wont be ordering from this company again which is a shame, due to delivery and NOT Schott Packaging.”

Helpful Report

(Schott Packaging) -

Hello Ian, Thank you for your feedback. We're very sorry to hear that your delivery experience didn’t meet expectations. We completely understand how frustrating this must have been and have raised the matter directly with our third-party courier to help prevent this from happening again. We’re pleased that a member of our team has since been in touch to apologise and offer a gesture of goodwill. We truly value your business and hope to have the opportunity to serve you again in the future to earn your five-star experience. - Schott Packaging

“Quality bubble wrap, friendly and timely service. Will be a returning customer, many thanks!”

Helpful Report

Hi William, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“I will still shop with Schott Packaging but my bubblewrap this time the 750mm by 100m had some wear to the holes where the bubbles were missing. A bit holes in it.”

Helpful Report

Hi Julia, we are very sorry to hear that you were not entirely satisfied with your order on this occasion, we always aspire to offer high-quality products, so are saddened to hear that this item did not meet the high standard we expect. A member of our team has been in touch separately to resolve the issue for you. Kind Regards - Schott Packaging

“The boxes were great, they looked new and didn’t have any signs of wear. I recommend buying them 100%”

Helpful Report

(Schott Packaging) -

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“Extremely fast turnaround, very well packaged and contents in great condition, would gladly recommend Schott Packagang over other well known suppliers in the UK”

Helpful Report

Hi Lee, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“I started using Schott packaging after watching married2reselling onYouTube who were measuring rolls of bubble wrap which were well short of what they were meant to be. I noticed my rolls of bubble wrap were definitely not the size I ordered. When I bought from schott I could absolutely see the difference I was getting what I’d paid for, they were double the size I’d been getting from other suppliers. I only buy from here now. Excellent service & fast delivery. Well done for looking after your customers”

Helpful Report

Hi Linda, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Good price but tubes turned up a bit battered and some of the ends looked like they had been cut a bit ragged.”

Helpful Report

Hello there, Thank you for your review. We’re glad to hear you were happy with the price, but we’re sorry to learn the tubes arrived this way. We always aim to ensure products reach our customers in perfect condition, so we appreciate you bringing this to our attention. Please know that we always welcome our customers to get in touch should there be any issues. We hope you have a lovely week and would love the opportunity to build upon your star rating in future. - Schott Packaging

“Had a quality problem with the rolls of bubble wrap and got sent out two new rolls so problem sorted out instantly”

Helpful Report

Hi Steven, We are very sorry to hear that you were not entirely satisfied with your order on this occasion, we always aspire to offer high-quality products, so are saddened to hear that this item did not meet the high standard we expect. I’m pleased to hear the we've resolved your issue. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Delivered promptly and well packed.”

Helpful Report

Hi Stephen, thank you for your great review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Don't normally write reviews but made my first purchase from Schott packaging after a recommendation about there bubble wrap I ordered 7 rolls and all came boxed and as described very happy with my purchase”

Helpful Report

(Schott Packaging) -

Hi Graham, thank you for your wonderful review! We're thrilled to hear that you're happy with the bubble wrap and that it arrived just as you expected. Your satisfaction means a lot to us, and we appreciate your recommendation. We look forward to serving you again in the future. Best wishes, - Schott Packaging

“The order arrived promptly. The double wall boxes ordered are of good quality and will will protect our stuff during the house move.”

Helpful Report

Hi Derek, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Excellent company! Best packaging and super fast delivery. Thank you 😊”

Helpful Report

(Schott Packaging) -

Hi Edgars, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Good service”

Helpful Report

“Get service. I was recommended by YouTuber married2reselling. My order came the next day. I ordered bubble wrap large and small plus some boxes. Very good quality and no shortage on length which is great. I well definitely use Schott Packaging again. (Got the discount which was a bonus) Very pleased and thank you. Bye bye Amazon bubble wrap rip off sellers. Kind regards Stephanie Ordered online and had no queries”

Helpful Report

“Superb service! 500mm x 100 meters x 2 Measures EXACTLY - not short changed by the metre, you get what you pay for, unlike many suppliers who advertise 100 meters, and you get anywhere between 50-85 meters. Outstanding!”

Helpful Report

Hi Helen, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Excellent bubblewrap and super speedy delivery”

Helpful Report

(Schott Packaging) -

Hi Jill, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Good price and excellent delivery”

Helpful Report

Hi William, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

Schott Packaging is rated 4.7 based on 1,827 reviews