Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,842 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

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“A simply outstanding level of service and communication. Products ordered arrived the next day. And they use DPD for delivery who in our experience provide a fantastic service. Highly recommend. Simply excellent.”

Helpful Report

Hi Mike, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Great prices and very quick postage”

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“Excellent customer service, very fast delivery.”

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“bought a gummed tape machine-received in good time and good price”

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“Brilliant. Goods arrived the day after placing the order and I received exactly what I asked for. Will definitely use Scott Packaging again.”

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(Schott Packaging) -

“Quick Delivery and great products for good prices”

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(Schott Packaging) -

“good product, fast delivery”

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“Great product and speedy service and delivery.”

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(Schott Packaging) -

“Great service, prompt delivery - thanks”

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“First class service. The customer clearly matters to this company which is so rare these days. A problem was rectified immediately with no quibbling. Would recommend without hesitation”

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(Schott Packaging) -

“They were ok for the first few orders but then I waited 2 weeks for one single order that came in 3 separate deliveries before the 4th part(!) went missing. The couriers emailed me for 3 consecutive days with a delivery time and I waited in for all 3 of them like a fool. Useless. I used to use 'K' packaging in Rochdale - a way better quality product and no BS. Just wish they delivered to Cheshire.”

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(Schott Packaging) -

“exactly as described. Excellent Service.”

Helpful Report

Hi Lynwen, thank you for your custom and for taking the time to write us such a great review. We are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Perfect item, perfect service in the way of very quick delivery and very well received item.”

Helpful Report

Hi Martin, thank you for your custom and for taking the time to write us such a fantastic review. We hope the goods received are being put to good use and look forward to working with you again in the future. Kind Regards - Schott Packaging

“Easy ordering process and items were delivered within a few days.”

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(Schott Packaging) -

Hi there, thank you for your great review, we hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“Just what I needed with a quick delivery,”

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(Schott Packaging) -

Hi there, thank you for taking the time to write us such a great review. We are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Very good stang plastic”

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(Schott Packaging) -

Hi Ann, thank you for your fantastic review, we are pleased to hear that you are happy with the products received. We hope the goods received are being put to good use and look forward to working with you again in the future. Kind Regards - Schott Packaging

“Good products, prompt delivery, well packed. The courier dumped it on the doorstep and ran away, but that's not the manufacturer's fault”

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(Schott Packaging) -

Hi Francois, thank you for your fantastic review, we are pleased to hear that you are happy with the products received. We are very sorry to hear that you were not entirely satisfied with the delivery experience on this occasion. This is not the service which we expect from our couriers, and we can only apologise on behalf for any inconvenience which may have been caused as a result. We hope the goods received are being put to good use and look forward to working with you again in the future. Kind Regards - Schott Packaging

“Ordered some glass jars to store ingredients in. Received very well packaged and in a timely manner. Thank you.”

Helpful Report

Hi Rosie, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“Ok fast service”

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(Schott Packaging) -

Hi Arthur, thank you for your fantastic review, we are pleased to hear that you are happy with the services received. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“bubble wrap was top quality and was defenatly 100m on the roll. cant fault that side of it. what was a big failure was DPD. they left the package outside the block of flats communial front door, rather than my flat front door. only by luck was i able to retrive the package before it was stolen!!. this is the second time its happened so i wont be ordering from this company again which is a shame, due to delivery and NOT Schott Packaging.”

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(Schott Packaging) -

Hello Ian, Thank you for your feedback. We're very sorry to hear that your delivery experience didn’t meet expectations. We completely understand how frustrating this must have been and have raised the matter directly with our third-party courier to help prevent this from happening again. We’re pleased that a member of our team has since been in touch to apologise and offer a gesture of goodwill. We truly value your business and hope to have the opportunity to serve you again in the future to earn your five-star experience. - Schott Packaging

“Quality bubble wrap, friendly and timely service. Will be a returning customer, many thanks!”

Helpful Report

Hi William, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

Schott Packaging is rated 4.7 based on 1,842 reviews