Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,860 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

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“A simply outstanding level of service and communication. Products ordered arrived the next day. And they use DPD for delivery who in our experience provide a fantastic service. Highly recommend. Simply excellent.”

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Hi Mike, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Great service.”

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“I never received my parcel, it was sent back by dpd and I never got a refund”

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“Excellent service. Timely delivery. Product as described.”

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Hi Barbara, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“I was contacted to say the product was in fact out of stock, there would be a delay in supplying. There was and when it finally arrived it was poorly packaged, ‘not great for a packaging company.’ Sent loosely in a large box damaging at least three of the tubes ordered. I did not contact to complain as I have no confidence future items would be dealt with any better.”

Helpful Report

Hello Bob, We’re very sorry to hear about your experience and sincerely apologise for the delay and the condition in which your order arrived. This is certainly not the standard we aim to deliver. We appreciate your feedback, and the matter has been raised internally with our team, as well as with our third-party courier regarding the handling of goods within their network. A member of our team has been in touch separately to resolve the issue for you, and we would welcome the opportunity to put things right. Kind regards, Schott Packaging

“Very fast delivery. Excellent product. I shall order again.”

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Hi Leslie, thank you for your great review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Perfect! Thanks so much”

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Hi George, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Schott repsonded to our enquiry quickly and efficiently - they were very knowledgeable and able to assist ys in selecting the correct tool for the job we had in hand Would recommend them”

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Hi Lisa, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Everything arrived perfectly the very next day and all of the top quality I've come to expect from Schott. Always my go to and would highly recommend.”

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(Schott Packaging) -

Hi Rob, thank you for your continued custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“Great Products , really fast delivery”

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(Schott Packaging) -

Hi Joseph, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Ordered a pack of EPS Polystyrene Sheets 1200x600x15mm to protect the framed football shirts I sell. Absolutely perfect for what I needed. Easy to order website, great prices and choice, superb quality and a super fast delivery. Would definitely recommend Schott Packaging.”

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(Schott Packaging) -

Hi Richard, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We hope the goods are being put to good use and look forward to working with you again in the future. - Schott Packaging

“Great customer service after reporting damaged delivery - communications and resoved swiftly.”

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Hi Steven, thank you for taking the time to leave us a 5-star review. While we’re sorry to hear there was an issue with the delivery, we’re pleased that our team was able to resolve this quickly and to your satisfaction. We really appreciate your custom and look forward to working with you again in the future. - Schott Packaging

“Good quality resealable bags, better than the ones we previously used. Alot easier to close the seal. Thank you guys”

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Hi Aftab, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“If you want quality bubble wrap and you get the exact amount that you order and it arrives quickly and well packaged then look no further A+++++++++”

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(Schott Packaging) -

Hi Tracy, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Schott Packaging

“Most expensive place in the UK!! Kite package lol more cheaper !! In the order page you get confused about the numbers!! Paid 4 time more for boxes from them!!”

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(Schott Packaging) -

Hello Istvan, Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn’t as smooth as you’d hoped. Our prices reflect the quality of our materials and the service we provide. Pricing on our website is based on pack sizes, and an order confirmation is also sent, but we apologise if this wasn’t entirely clear. If you’d like to discuss your order further, or arrange a return and refund, we’d be more than happy to help - please don’t hesitate to get in touch. Kind regards, Schott Packaging

“Fabulous !! U actually get the size u pay for , don’t bother with eBay it just random lengths that u get , this is quality, super fast delivery Absolutely top quality”

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Hi Emma, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Ordered 3.30pm one day, package delivered 12.30pm the next. Excellent service”

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Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“Excellent product and customer service always super fast delivery”

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Hi Jill, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Fast delivery and great value.”

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“Great prices and very quick postage”

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“Excellent customer service, very fast delivery.”

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Hi Susan, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

Schott Packaging is rated 4.7 based on 1,860 reviews