Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,849 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,849 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

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“A simply outstanding level of service and communication. Products ordered arrived the next day. And they use DPD for delivery who in our experience provide a fantastic service. Highly recommend. Simply excellent.”

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Hi Mike, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good quality resealable bags, better than the ones we previously used. Alot easier to close the seal. Thank you guys”

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“If you want quality bubble wrap and you get the exact amount that you order and it arrives quickly and well packaged then look no further A+++++++++”

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(Schott Packaging) -

Hi Tracy, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Schott Packaging

“Most expensive place in the UK!! Kite package lol more cheaper !! In the order page you get confused about the numbers!! Paid 4 time more for boxes from them!!”

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(Schott Packaging) -

Hello Istvan, Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn’t as smooth as you’d hoped. Our prices reflect the quality of our materials and the service we provide. Pricing on our website is based on pack sizes, and an order confirmation is also sent, but we apologise if this wasn’t entirely clear. If you’d like to discuss your order further, or arrange a return and refund, we’d be more than happy to help - please don’t hesitate to get in touch. Kind regards, Schott Packaging

“Fabulous !! U actually get the size u pay for , don’t bother with eBay it just random lengths that u get , this is quality, super fast delivery Absolutely top quality”

Helpful Report

Hi Emma, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Ordered 3.30pm one day, package delivered 12.30pm the next. Excellent service”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“Excellent product and customer service always super fast delivery”

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Hi Jill, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Fast delivery and great value.”

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“Great prices and very quick postage”

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“Excellent customer service, very fast delivery.”

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Hi Susan, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“bought a gummed tape machine-received in good time and good price”

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Hi Sheikh, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Brilliant. Goods arrived the day after placing the order and I received exactly what I asked for. Will definitely use Scott Packaging again.”

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(Schott Packaging) -

Hi Allan, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Quick Delivery and great products for good prices”

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(Schott Packaging) -

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“good product, fast delivery”

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“Great product and speedy service and delivery.”

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(Schott Packaging) -

“Great service, prompt delivery - thanks”

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Hi Steve, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“First class service. The customer clearly matters to this company which is so rare these days. A problem was rectified immediately with no quibbling. Would recommend without hesitation”

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(Schott Packaging) -

Hi Peter, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

“They were ok for the first few orders but then I waited 2 weeks for one single order that came in 3 separate deliveries before the 4th part(!) went missing. The couriers emailed me for 3 consecutive days with a delivery time and I waited in for all 3 of them like a fool. Useless. I used to use 'K' packaging in Rochdale - a way better quality product and no BS. Just wish they delivered to Cheshire.”

Helpful Report

(Schott Packaging) -

Hi there, Thank you for taking the time to leave feedback. We’re sorry for the frustration caused by the delivery issues on this order. Once the problem was brought to our attention, we worked to resolve it as quickly as possible. The delays and split deliveries were caused by the courier, and there was also an address issue on the order which contributed to the disruption. We understand how frustrating repeated delivery notifications can be, and we appreciate your patience while this was investigated and resolved. Your comments have been noted and we’ll continue working with our carriers to minimise issues like this going forward. - Schott Packaging

“exactly as described. Excellent Service.”

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Hi Lynwen, thank you for your custom and for taking the time to write us such a great review. We are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Perfect item, perfect service in the way of very quick delivery and very well received item.”

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Hi Martin, thank you for your custom and for taking the time to write us such a fantastic review. We hope the goods received are being put to good use and look forward to working with you again in the future. Kind Regards - Schott Packaging

“Easy ordering process and items were delivered within a few days.”

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(Schott Packaging) -

Hi there, thank you for your great review, we hope the goods received are being put to good use and look forward to working with you again in the future. - Schott Packaging

Schott Packaging is rated 4.7 based on 1,849 reviews