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Scents at No3 Reviews

4.9 Rating 2,172 Reviews

96 %

of reviewers recommend Scents at No3

Company Reviews

Product Reviews

4.9

Based on 2,172 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Scents at No3:

All our wax melts are individually handmade by us on site

Our wax blend has resulted in us achieving highly scented & long lasting wax melts that our customers have come to love & trust

"Fabulous scents really pleased with my purchase, beautiful smells that scent the whole house, thank you x"

Join our growing list of happy valued customers.

Scents at No3 5 star review on 4th August 2023

Scents at No3 5 star review on 27th May 2023

Scents at No3 5 star review on 27th May 2023

Scents at No3 5 star review on 26th April 2023

Scents at No3 5 star review on 26th April 2023

Scents at No3 4 star review on 9th January 2023

Scents at No3 5 star review on 3rd December 2022

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with my waxes there is no smell from them wot so ever won't be buyin again”

Posted 1 month ago

Thank you for taking the time to share your feedback. We're sorry to learn that our wax didn't meet your expectations. We encourage customers to utilise the automated email sent after order receipt to reach out to us. Our dedicated customer service team is eager to assist, address any issues, and provide guidance on optimising your wax setups for the best results. Additionally, you can find helpful advice and support on our website to enhance your overall experience. Best Wishes Scents@No3

Posted 1 month ago

“Fast efficient delivery, byt found the scents are very weak”

Posted 9 months ago

Thank you for taking the time to review your order. A weak scent throw will be due to the setup being used to melt your wax in, this is the only difference in your experience & the thousands of 5* reviews we have received during the past 5 years of trading. To help you achieve a better melting experience more information can be found in the customer care section of our website. Thank you for trying us.

Posted 9 months ago

“The scents are not as strong as I was expecting.”

Posted 9 months ago

Thank you for taking the time to review your order. A weak scent throw will be due to the setup being used to melt your wax in, this is the only difference in your experience & the thousands of 5* reviews we have received during the past 5 years of trading. To help you achieve a better melting experience more information can be found in the customer care section of our website. Thank you for trying us.

Posted 9 months ago

“Thought I’d try a new company arrived on time scents are strong but there’s an over powering smell which isn’t the scent & its horrible will try another scent I purchased to see if has same issue if it has Ive wasted money”

Posted 9 months ago

Thank you for trying us, the wax we use is odourless & the only scented ingredient added to this is the fragrance oils, we are therefore unsure why you would be experiencing a "horrible" scent as mentioned in your review 🌻

Posted 9 months ago

“Not very strong at all”

Posted 9 months ago

Thank you for trying us, we have a lot of information available in the customer care section of our website which you may find helpful in achieving a better melting experience 🌸

Posted 9 months ago

“Slightly disappointed - smells are nice but found they didn’t last long which was disappointing as I bought them based off other reviews. Have to say the strawberry and lily one alone makes up for the ones that didn’t last long - that smell is amazing and would probably just order that one if I was to order again. Everything came fast, and was packaged well.”

Posted 10 months ago

“I can't smell a lot of the seats I received”

Posted 11 months ago

Thank you for taking the time to review & for choosing us for your order We are sorry to hear you are struggling with the smell from your scent choices Our melts are made with quality ingredient's to provide our customers when using the right set up optimum results from our wax, this is reflected in our 5* reviews If you are not achieving these results we would welcome you to visit our website & read through our customer care section which gives help & advice on how to achieve the best scent throw from our wax, we are sure once you have read through this & made some changes with what you are currently using your melting experience will be the same as other customers.

Posted 11 months ago

“The smells don’t really relate to what it says on the pack, also a very toxic after smell.”

Posted 1 year ago

We are sorry to see your 2* review & are very confused as to why you would place 2 orders given the harsh comments you have left in your review. Our scent descriptions are always taken from our suppliers oils for which we have never in 5 years received this feedback, we are also unsure as to what you mean by a toxic after smell as the only after smell feedback we have received is the lasting smell of the scents even after they have finished melting. Having received no direct communications from yourself on which scents you are refiring to we are unable to elaborate any further in our reply.

Posted 1 year ago

“Lovely scent on first burn but nothing after that. First burn was only for about 4hr”

Posted 1 year ago

Thankyou for your review, if your scents are not lasting as advertised and for many others it is likely an issue with the set up you are using. If you would like advice, please feel free to drop us an email at support@scentsatno3.co.uk or alternatively we have lots of information on this subject within our customer care section of the website.

Posted 1 year ago

“Not as strong as others I've used....”

Posted 1 year ago

We are sorry you didn't find our Wax melts as strong as others, we do have advise available in our customer care section of our website which will help improve the scent throw you have achieved, thank you for trying us

Posted 1 year ago

“Very disappointed the scent from the wax melts was very weak.”

Posted 1 year ago

We are sorry to hear how disappointed you are with our scents, we can only presume, the set up you are using is not quite right for you to be achieving these results which is contradictory to other reviews we have been receiving from customers who would have purchased the same scents from the same batches as yours, our website contains a lot of useful information which you may find helpful for you to achieve the same results as thousands of other happy customers

Posted 1 year ago

“Not as happy with last purchase, not much scent, the last lot I bought you could smell even when not on, but this pine pot nothing”

Posted 1 year ago

We are sorry to be reading this Graham, we can see you ordered 2 wax cups, one being Cosy Winter Nights which is one of our best sellers & one of our favourites which constantly used at home, Christmas Tree is another which has been extremely popular this Christmas, we can only presume if you are not smelling anything you need to look at the set up you are using, as you can see your results are very contradictory to other reviews received today all of who would have received the same scents & batches as yours, the only difference being the set up's they are using, it may be worth taking a look at the information we have on our website regarding scent throw as this will help you achieve the same results from our wax.

Posted 1 year ago

“The scent doesn't last for longer than 6 hours when stated 24hrs. I have been using Scents at 3 for a very long time and have even recommended them but I'm truly disappointed at the moment.”

Posted 1 year ago

We are sorry to read this review Emma, firstly we advertise that a segment of our bars lasts between 8-12 hours, it may be worth looking at the set up you are using to see if it is giving the best performance of our wax as your review is quite contradictory to other reviews received today some of which will have received the same scents from the same batches as yours, if you are certain that this is correct it could just be that the scents you have chosen this time are not for you, we are always available on email to discuss further & also have some information on the website which you may find helpful.

Posted 1 year ago

“Sadly not really impressed, lacked scent, I've burnt all scents and not stronge enough , sorry”

Posted 1 year ago

“The scents i have used have no smell to them ,.. so my family dont rate them and smell needs to b stronger . .”

Posted 1 year ago

“The wax are great. But service was poor.. made to feel the lost parcel was my fault..”

Posted 1 year ago

Hi, We at no point put blame your way. We have to verify parcels are lost in order to claim from Royal Mail. Sorry you felt this way.

Posted 1 year ago

“I placed an order two weeks ago and I'm yet to receive the product.”

Posted 1 year ago

Hi, According to the Royal Mail tracking for your parcel. This was delivered on Wednesday 15th June, four days after your order was placed. If for some reason this has not been received by yourself we would always appreciate an email so we can assist before leaving a negative review.

Posted 1 year ago

“Not strong smelling at all . disappointing as other reviews were good . have only tried the black opium one up to now , have 4 other fragrances to try but really couldn’t smell this at all in both rooms that i had the burners on in”

Posted 1 year ago

Hi, Sorry your not having the same experience as everybody else with our products. It may be worth taking a look at our customer care section for advice on achieving better results.

Posted 1 year ago

“Speedy delivery and nice packaging but unfortunately the melts didn't smell very strong.”

Posted 1 year ago

Hi, Thankyou for taking the time to leave this review. We can see the scents you ordered such as Blue Fresh and Spring Awakening are ones which constantly get great reviews on how strong and long lasting they are. I have put some information below which will help you achieve the same results as so many others. You've read our 5* reviews & want to acheive the same results as hundreds of our customers, by following the guidelines we have set out below we can help you acheive the same results. Type of Wax Warmer being used: There are a wide range of wax burners on the market today, all with different price tags & size variations, this can be very confusing & will all too often result in the wrong melt set up being purchased. Electric Burners Electric burnes come with different heat settings & wattages, we would always advise a 40w burner to achieve the best scent throw, with higher wattages you will initially notice a strong intense scent however this will fade quickly as the wax will become too hot causing the fragrance to disperese very quickly, resulting in you needing to change your wax more often, with a lower setting the scent throw will not be as intense but you will achieve a longer continuous scent throw, this may be your prefered choice of set up if you prefer your scent throw to be more subtle or if you are melting in smaller rooms or enclosed spaces. Tea Light Burners Tea light burners are an excellent choice for consumers who like a strong scent throw however the burn time will be greatly reduced in comparison to an electric burner as tea light burners do become very hot. We would always advise for this type of burner to use a 4 hour tealight, you will see 8 hour versions available to buy however these can be very dangerous & potentially can create a fire hazard in your home, they will also burn the fragrance oil from the wax too quick leaving you with just hot wax in the dish, your burner should also have a clearence of at least 10cm between the top of the flame & the burner dish. Tea light burners should always be used with caution, remember you are using a naked flame in your home. Setting Up Your Burner In Your Chosen Room After you have purchased your burner we know you will be excited to start melting, it is however important to consider where it is to be used in the home & if more than one burner will be required, large open plan rooms may need more than one burner, burners should be positioned away from widows & open draughts, Ideally your burner should be postioned centrally within your room to give an even scent throw & allow the fragrance to flow around the room, avoid placing too low down, high up or where there is a cover over it, ie bookshelves. How often should you change your melts Your melts can be used until the scent has completely faded, we have tested all of our melt variations before they have been made available to the public, the usage times we acheived during our test period is given on all our product pages, remember these times are only a guidance & all the factors we have mentiond in this article should be considered when looking at the lonevity of your melts. When changing your wax it is also a good time to inspect your burner, check your burner for small cracks in the dish which can sometimes appear over a period time, your burner should be cleaned on a regular basis as soot can collect on the underside of the dish, ensure your burner is free from any cleaning residue & is dry before its next use. Never add new wax to old wax as this will weaken the scent throw you will achieve. I want my melts to last longer By following the guidelines set out above this will help you acheive the optimum results from our wax. Other Factors: * All scents contain, top notes, middle notes & base notes, these notes differ in different scent types hence why you will find some of our scents "last" longer than others, these notes are also a contributing factor why scent can appear to change on subsequent burns. * Try out different scents over time we can become "nose blind" & stop smelling the scent you love & use all the time. * It is now a known fact that a lot of people will have now contracted Covid without being aware, one of the side effects from this disease is a loss of smell, please also bare this in mind if you are having problems with your sense of smell. * Lastly, all too often it easy to blame the product when we are not happy with the results we acheive from it, we are confident that with the stringent processes we follow in the making of our products, the high quality ingrediants that we use, any scent issues with our products will be a result from the set up & environment they are being used in, for this reason we are always available to offer all our customers help & guidance should any issues occur when using our products, simply email us at: support@scentsatno3.co.uk A member of staff will be happy to help & support you.

Posted 1 year ago

“The melts arrived quickly & the bags were lovely but unfortunately out of the 20 scents I received I only liked 5 or 6. I wouldn't order again.”

Posted 2 years ago

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Scents at No3 is rated 4.9 based on 2,172 reviews