Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s a really great website, I used to use that perfume 25 years ago, I thought that they had stopped making it, so I was thrilled to find it on there”

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Posted 6 years ago

“I would buy again from them. Easy to order and quick delivery”

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Posted 6 years ago

“Good price and arrived in time.”

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Posted 7 years ago

“Hi, I love the product thank you. Only issue was that I was told it would be here in 2 days and took 9. Otherwise very happy.”

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Posted 7 years ago

“Everything was fine.”

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Posted 6 years ago

“Good price, arrived on time and easy to otede. I would use again.”

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Posted 6 years ago

“Good choice.. goods price and free delivery. Would buy again”

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Posted 6 years ago

“I really liked the service provided”

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Posted 6 years ago

“The web site and the choice were good and the prices fairly competitive. Check out was fine, the only small moan that I'd have was that the delivery did take quite a few days, which does always seem to be the case when ordering from companies in Germany.”

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Posted 6 years ago

“Happy with my purchase,very good prices I would definitely recommend”

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Posted 6 years ago

“Great price, speedy delivery, good communications about transaction progress”

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Posted 6 years ago

“very good value for money and nicely packed quick service”

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Posted 6 years ago

“Parcel arrived very promptly and ordering a very smooth process. My only issue was for some reason I thought it was Armani White for women as well as Armani Aftershave in the order so was a little disappointed it was two aftershaves.”

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Posted 7 years ago

“Would have had 5 if they had not said they had things in stock but could not supply. Gave immediate refund after I contacted them as only 1 item arrived rather than 3. Shame they did not contact me first”

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Posted 7 years ago

“Excellent service”

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Posted 6 years ago

“If I need some more of some I will not hesitate.”

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Posted 7 years ago

“Great value for money. Could do with arriving quicker”

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Posted 6 years ago

“Okay service took a little longer than expected but that was the Royal Mail”

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Posted 6 years ago

“My order did not arrive as I had ordered and paid for next day delivery, on contacting them they managed to hold the courier and get replacements sent out that night for the next day, which was received, and they kept us in the loop, very good service”

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Posted 7 years ago

“very quick and well packed. would use them again”

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Posted 7 years ago

Scentsational is rated 4.7 based on 4,557 reviews