Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“Fast delivery of two items. Regrettably one was missing in the parcel. I contacted customer support and Richard replied within seconds to offer up a full refund as there was no stock left. He refunded the entire order as goodwill! Excellent, thank you. Will definitely shop again. This store looks after the customer.”

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Posted 5 years ago

“Have been looking for this for my wife’s Christmas present and found it on scentsationals website at a very good price so bought 2”

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Posted 5 years ago

“Fantastic service, easy to order, great prices and speedy delivery. Will def use again”

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Posted 5 years ago

“I ordered a perfume I haven’t been able to find for years, it was an excellent price and arrived really quickly and was well packaged. I’m so impressed and have already placed a second order. I would definitely recommend this website 100%”

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Posted 5 years ago

“Excellent service quick delivery would recommend and use again”

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Posted 5 years ago

“I have already got My Manifesto and my husband has bought me Manifesto for Christmas, I just love the smell of it, and can’t wait to use it !”

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Posted 5 years ago

“Excellent service and perfume”

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Posted 5 years ago

“Very good price and quick delivery.”

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Posted 5 years ago

“Excellent service, received my goods the next day, couldn't ask for better. Will definetely buy again.”

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Posted 5 years ago

“Great prices and prompt delivery Thank you”

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Posted 5 years ago

“Very easy transaction from start to finish, purchased & received- what more could you ask for?Highly recommended.”

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Posted 5 years ago

“Quick delivery never had a problem.”

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Posted 5 years ago

“Extremely efficient sales and delivery service”

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Posted 5 years ago

“Great price”

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Posted 5 years ago

“GREAT PRICES AND VERY GOOD DELIVERY TIMES”

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Posted 5 years ago

“I was happy with the speed and condition of the item sent out to me but sadly for some unknown reason they didnt put my house number or street on the address label. so ofc Hermes didn't know where to deliver it. I tried to call them on a working day but noone answered. I emailed and it took over 4 days for a reply. In the end I made Hermes deliver to my neighbour so they at least had a house number because Hermes wouldnt speak to me they only wanted to speak to the company but couldn't get hold of them either. The email I eventually received from Scentsational about this delivery issue just said they didn't know why the label was sent like that and glad i got the perfume in the end. So that's bad customer service really.”

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Posted 5 years ago

“Quick and straightforward service. Happy with the products I ordered.”

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Posted 5 years ago

“Value for money and quick delivery.”

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Posted 5 years ago

“Delivered on time but poor communication from delivery service- told with neighbour but not which one!”

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Posted 5 years ago

“Came in time with fast delivery. Product is perfect and much cheaper than high street - managed to get an even better price with a discount they had on. Would buy again.”

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Posted 5 years ago

Scentsational is rated 4.7 based on 4,557 reviews