Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheaper price of the product comparing other websites, received items earlier.”

Helpful Report

Posted 5 years ago

“I brought the shampoo and conditioner for my daughter as she likes using them. Delivery was very quick, I think within two days of ordering.”

Helpful Report

Posted 5 years ago

“I bought some hair dye on 3rd august not heard anything, cheek asking for a review!! Sort yourselves out!!”

Helpful Report

Posted 5 years ago

Hi Sorry to hear that you have not received your order, please contact us we are happy to send a replacement order out to you? Regards Scentsational 0207 193 7816 help@scentsational.com

Posted 5 years ago

“My perfume arrived well packed and on time. Thank you.”

Helpful Report

Posted 5 years ago

“No issues ordering and delivery”

Helpful Report

Posted 5 years ago

“Really great customer service. I will be ordering again in the future.”

Helpful Report

Posted 5 years ago

“quick and efficient very pleasing”

Helpful Report

Posted 5 years ago

“I liked the prices”

Helpful Report

Posted 5 years ago

“Was very happy with the quick delivery and my grandson will love it!”

Helpful Report

Posted 5 years ago

“I was sent the incorrect perfume 2 weeks after ordering and was told on numerous occasions that the correct one had been sent out but it never arrived and I had to ask repeatedly for a refund which I got eventually.”

Helpful Report

Posted 5 years ago

“Arrived quickly as ordered but without the 2 free samples offered.”

Helpful Report

Posted 5 years ago

“Great price for my product and very quick delivery x”

Helpful Report

Posted 5 years ago

“Excellent service &delivery, beautiful packaging.”

Helpful Report

Posted 5 years ago

“Great service and quick delivery .. recommended 100./.”

Helpful Report

Posted 5 years ago

“Quick delivery, very happy with my purchase”

Helpful Report

Posted 5 years ago

“I was completely "Wowed"!! I found my favorite scent (you can no longer buy it in the US) online at Scentsational. The price for the product was very reasonable and so was the cost for international shipping. This, of course, made me skeptical. It seemed too good to be true...but it was true! My perfume arrived in perfect condition just a few days after my order. I'm beyond pleased! Thank you!!”

Helpful Report

Posted 5 years ago

“i never received my order”

Helpful Report

Posted 5 years ago

Hi Seranne Sorry to hear us please contact via email, Live chat or phone and we are happy to look into this for you? Regards Scentsational Help@scentsational.com Scentsational/livechat 0207 193 7816

Posted 5 years ago

“Very fast delivery and very pleased with prices!!”

Helpful Report

Posted 5 years ago

“Excellent delivery and communication!”

Helpful Report

Posted 5 years ago

“Very good”

Helpful Report

Posted 5 years ago

Scentsational is rated 4.7 based on 4,557 reviews