Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,552 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,552 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and decent prices”

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Posted 1 year ago

“Beautiful perfume, arrived very quickly. But don't assume as I did that the extra small bottle for the refill doesn't come with it. I only found this out after I contacted them, the photo of it with the perfume is for illustration only. This should be put in bold lettering on the advert. If the item would have arrived with this extra bottle I would have given it 5 star rating.”

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Posted 1 year ago

“Order was sent out quickly and very happy with the item we received. Only slight issue with the Evri delivery but still arrived on time!”

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Posted 1 year ago

“Great item and price and dispatched quick. The only down side it was with evri so it took another week to turn up.”

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Posted 1 year ago

“One part of the order arrived late, but goods were intact.”

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Posted 1 year ago

Hi Tina I can confirm we responded to your email within 1 hour. I sent the missing item out and it is now showing as delivered? Please see link to the tracking below. Please consider revising your review? Your parcel 31487460030489 is delivered Sender’s reference: 106282 Signed for by hill on Wednesday 21st December 2022 at 15:20 Do you have a question about this shipment? Click here for help. For more detailed tracking information, please add the delivery Postcode in the box below Your parcel's journey Date Time Message 21st December 2022 15:20 Your parcel 31487460030489 is delivered 21st December 2022 08:05 Your parcel 31487460030489 is out for delivery 21st December 2022 06:57 Your parcel 31487460030489 is at the delivery depot 20th December 2022 16:42 Your parcel 31487460030489 has been collected

Posted 1 year ago

“ordering simple and delivery efficient.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Very prompt reiable service”

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Posted 1 year ago

“Excellent straight forward site. Communication was great from parcel being despatched to being delivered. 😁”

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Posted 1 year ago

“Ordering was a bit difficult”

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Posted 1 year ago

“My exp was good but my daughter ordered the start of nov and still has not received items to this address very disappointing as I passed on the site to her”