Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product took quite a long time to arrive”

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Posted 5 years ago

“Amazing perfume hard to find the Jean Paul gaultier classique intense anywhere”

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Posted 5 years ago

“Ordered 3 shower gels and 1 body lotion ...order arrived with 1 less shower gel... it was on a 3 for 2 promotion... emailed so waiting to see what the response is...”

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Posted 5 years ago

“Had no problems and arrived on time, thank you”

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Posted 5 years ago

“Good and fast”

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Posted 5 years ago

“Good price, good service”

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Posted 5 years ago

“Recently ordered men's aftershave at a good price. Unfortunately completely the wrong product was delivered (hair conditioning products & a nice set of pink hairgrips!) Richard from the company sorted this out with minimal fuss & in a few days my correct order was delivered.”

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Posted 5 years ago

“The service was good. No problems at all.”

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Posted 5 years ago

“They had the best price for the what I wanted to buy for this purchase.”

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Posted 5 years ago

“Very Happy with my experience using the site and the delivery was quick”

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Posted 5 years ago

“The online attempt to buy the Opalex product was difficult as it wouldn't take my card so I used the telephone no. the next day and a nice young man was very helpful”

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Posted 5 years ago

“Got what I was expecting and quick delivery . Fab thank you”

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Posted 5 years ago

“Timely delivery”

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Posted 5 years ago

“The service is good and the product fantastic the only thing that let it down was the Hermes delivery that was shocking but not their fault at all. Great products fab prices but probably a new delivery service needed”

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Posted 5 years ago

“Good delivery service”

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Posted 5 years ago

“I am changing my review from poor to good! I have been offered a full refund now due to condition of my purchase when I received it. I am delighted that Scentsational have got in touch. I will buy from them again, this was just unfortunate due to packaging or faulty item.”

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Posted 5 years ago

“After still not receiving my product to arrive they have gave me a full refund and reissued my product great customer service”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Made order of two items. Only one arrived. Emailed to advise and second item arrived not long after.”

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Posted 5 years ago

“Quick response. Thank you”

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Posted 5 years ago

Scentsational is rated 4.7 based on 4,557 reviews