Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 10th March 2026

Savoy Timber 5 star review on 12th January 2026

Shaun

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Anonymous

Anonymous // 01/01/2019

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“Great products, great service as always”

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Posted 6 years ago

“delivered on time”

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Posted 6 years ago

“Delivery was prompt and wood finish of pergola well machined. Assembly within next few weeks”

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Posted 6 years ago

“Excellent wooden stakes quite suitable for the intended application - that of displaying election posters.. Some what inconvenient requiring that a signataure on receipt of goods delivered was required for such a low value of goods. Is it not possible to offer a no 'signature reqiured' delivery service”

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Posted 6 years ago

“Delivery was very good and the quality off the doors and Door-frames very good”

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Posted 6 years ago

“Had damaged worktop from you trying to resolve this has been a nightmare you have been so difficult”

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Posted 6 years ago

“First class service all the way from first website "chat line" contact to delivery.”

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Posted 6 years ago

“Good service and arrived promptly”

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Posted 6 years ago

“Received item quickly and item was as described”

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Posted 6 years ago

“It resolved a problem because we could not buy a door to fit our openings. and this bespoke door was off good quality.”

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Posted 6 years ago

“Excellent response to technical queries and slick order process. Tuffnell delivery left a lot to be desired. No-show on the appointed day and no advice from them. (They had delivered to the wrong address). Ann-Marie did a great job in tracking down the problem and keeping me informed once I had told you that it had not arrived. One suggestion for you.... The manufacturers leaflet enclosed with the Zenith laminate worktop clearly states that the 3m long sheets are carried upright to avoid damage. I recommend that you attach clear and obvious handling advice on the outside of your packaging. The Tuffnells guy didnt know how and encouraged me to help him carry it flat. Luckily it survived! Others may not be so lucky. Really happy with the Savoy service in all other respects and I would recommend you to others. Thanks, Dave Wallis”

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Posted 6 years ago

“good product,but would have helped if you gave a hint on how to put it together,no instructions with kit.”

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Posted 6 years ago

“A very competitive price for the timber i ordered, i spoke to a customer services advisor and she was very helpful with my and it and the timber was delivered on time,excellent service from this company i will certainly be buying from them again!!”

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Posted 6 years ago

“great service”

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Posted 6 years ago

“An excellent service, product ordered and delivered. Well packed and speedy delivery, I wouldn't hesitate to recommend Savoy Timber”

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Posted 6 years ago

“Placed an order on line and had delivered at a convenient time - very helpful and great communication”

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Posted 6 years ago

“Great product good value”

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Posted 6 years ago

“although I live in Lincolnshire, Savoy timber accepted my order and had it delivered within a couple of days, I would recommend them to anyone,”

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Posted 6 years ago

“Easy to order and delivered on time.”

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Posted 6 years ago

“Great worktop. Delivered the time I needed as couldn’t be in the first day they offered. Thank you”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews