Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 10th March 2026

Savoy Timber 5 star review on 12th January 2026

Shaun

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Anonymous

Anonymous // 01/01/2019

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“good quality timber as described would use again”

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Posted 6 years ago

“Excellent quality and service.”

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Posted 6 years ago

“Very impressed,will use again.”

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Posted 6 years ago

“Ordered and delivered ahead of expected. Wish all companies were as efficient as this”

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Posted 6 years ago

“Nearly 1 month to deliver goods. When order was placed via eBay it showed as stock item.”

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Posted 6 years ago

“Great communication and well packaged just what I wanted and super fast FREE postage..”

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Posted 6 years ago

“Online ordering was easy and delivery was prompt. Dave the delivery drive was polite and carried the decking into the back garden.”

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Posted 6 years ago

“The reason-stock fee is a breach of consumer rights and has been passed to Trading Standards. Avoid at all costs, they will try anything not to give you your money back”

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Posted 6 years ago

“Very good service.. thanks”

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Posted 6 years ago

“Delivery for 2 weeks, then turns out you deliver next day 2 weeks later.product was thinner than described only measures 25mm.not 30mm in depth. Cost too much to return...Not good value.”

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Posted 6 years ago

“Exelent service. No messing around. I’m a kitchen installations company and will be using this company again on a regular basis”

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Posted 6 years ago

“Absolutely made up with my order, 2 decking boards were broke but was replaced with no hassle. Thank you”

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Posted 6 years ago

“Your staff were very helpful when I placed the order. Delivery was on time and the driver was also helpful”

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Posted 6 years ago

“Great product fast delivery”

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Posted 6 years ago

“Good quality, good value but delivery was too expensive”

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Posted 6 years ago

“Was a bit upset that they wouldn’t honour free delivery that they had on just the week before especially with the amount we spent. Need to put another order in soon. Let’s hope it’s free next time”

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Posted 6 years ago

“Website is very easy to use. The follow up call was very professional and courteous. Delivered on time too. Would highly recommend Savoy Timber.”

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Posted 6 years ago

“Friendly and helpful staff. Excellent delivery service. Good value.”

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Posted 6 years ago

“The delivery. I ordered on a Thursday and delivery was on Monday. There was no communication from savoy. I ended picking the order up myself and I still have not received any refund for my delivery charges. I have dealt with savoy for a long time and had my delivery the next day or at worst the following day. But more importantly I was kept informed.”

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Posted 6 years ago

“very pleased with order just like last time ,excelent service Thanks”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews