Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 17th April 2026

729

Anonymous

Anonymous // 01/01/2019

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“Just what I needed, nice cheap panels for shed.”

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Posted 7 years ago

“Looking to revamp my stairs I needed 33 spindles with rail infills. I tried various suppliers for metal spindles, but got very frustrated with the responses I received and that I couldn't view and handle the products without ordering one. Eventually I decided on wooden spindles as direct replacements for the dark stained ones that I wanted to remove to lighten the area. Savoy delivered quickly and conveniently, the driver offloading them himself as I could not be there to accept delivery. There were around half a dozen spindles that I preferred not to use, but as I had ordered two packs of 20, I had spares. These are a natural product and I expected some variation in quality/finish. I have begun the process of replacing the old spindles and infills, and have found the Savoy product of good quality. I am confident I will be pleased with the overall outcome, and with the total price including delivery to Wiltshire of around £80, compared with the £700 I expected to pay for the metals ones, I expect to be pleased with the cost saving as well! Thank you.”

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Posted 7 years ago

“Excellent service. Delivery prompt and driver very courteous. Thank you”

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Posted 7 years ago

“Worktop fabrication was excellent (perfect mitre joint) and all cut to the exact sizes.”

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Posted 7 years ago

“Delivered on the day they said and in perfect condition and a big thank you to the driver Johnny from Preston for carrying it in the house for me top man.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“One order was placed through E-Bay, and a second order through the website. When the order did not arrive after I had given up a day of work I contacted the customer services who wanted clarification of what exactly I required. Having passed over the information to an actual person (always preferable to an on-line tick-box) I waited in for the next delivery date. The goods arrived intact and well packaged, but two of the three worktops were of the wrong thickness, and there were no ends or strips for any of them. Contacted customer services who promised to sort it out and get back to me. Nothing happened!”

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Posted 7 years ago

“Good quality well made and received in good condition”

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Posted 7 years ago

“Staff very helpful and new there stuff”

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Posted 7 years ago

“Excellent price, excellent customer service, speedy delivery -can’t fault !!”

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Posted 7 years ago

“Very easy to order and a really quick delivery.”

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Posted 7 years ago

“Excellent Service, Quick delivery”

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Posted 7 years ago

“Excellent customer service, product arrived in excellent condition when they said it would, the delivery driver was very polite, helpful and friendly, would definitely recommend this company. Matthew Davison”

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Posted 7 years ago

“Ordered Decking boards deluxe total 22 pleased with boards only one board damaged contacted Savoy Timber and they are sending a replacement quick response no fuss. Would order again and recommend . Thank you.”

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Posted 7 years ago

“Ordered online. Still took 1 hour in shop/warehouse to sort out. Really disorganised. Disappointing.”

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Posted 7 years ago

“Good quality timber and quick delivery, thank you”

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Posted 7 years ago

“I had been unable to get a match for my existing kitchen worktop so was very pleased that Savoy Timber had it in stock at a reasonable price. It arrived on time and in good condition. Definitely would use again.”

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Posted 7 years ago

“Excellent choice and pricing of products - I was looking for a small piece of bathroom worktop. Initial small problem with some detail on the website, but soon resolved over the phone. Smooth delivery arrangements”

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Posted 7 years ago

“Very quick and easy to book on line and the store personal where very helpful providing a quality timber”

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Posted 7 years ago

“Excellent service and great on delivery. Many thanks”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews