Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 10th March 2026

Savoy Timber 5 star review on 12th January 2026

Shaun

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery made exactly when stated and the cutting service is perfect! I've used you before and I'll use you again in the future.”

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Posted 7 years ago

“Good communication and quick delivery. Materials good”

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Posted 7 years ago

“The of sample was sent in prompt time, unfortunately it was not to our liking.”

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Posted 7 years ago

“Waited a extra 7days after the doors arrived for the inner shelving and rails”

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Posted 7 years ago

“Fantastic service and delivery so fast.Very helpful staff.Will be buying from you again.Many thanks.”

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Posted 7 years ago

“The wood was delivered damaged and planks missing, sent an email and no response, very disappointed James Fleming”

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Posted 7 years ago

“Worktop is great - a perfect match to replace our old one, and was delivered on time via the expedited delivery service. The customer services team dealt with a minor issue in a missing edge strip in the packaging, exactly as I requested, and very promptly - many thanks.”

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Posted 7 years ago

“Great service.”

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Posted 7 years ago

“Ordered on line. Delivered next day by a very friendly and helpful man. Delighted with sleepers for garden. Very good quality.”

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Posted 7 years ago

“Items arrived in time, well packaged”

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Posted 7 years ago

“Always willing to help on the phone and when delivering highly recommend them.”

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Posted 7 years ago

“Good quality decking kit. It was worth paying the delivery charge, we live in Stevenage Hertfordshire, as we are still in pocket. The deck looks fantastic and it was well worth buying. The customer service team answered questions I had promptly and knowledgeably. Only drawback no instructions but managed to sort it out.”

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Posted 7 years ago

“Cheap and quick delvery”

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Posted 7 years ago

“EXCELLENT SERVICE. Easy to order, customer service was outstanding and extremely helpful. The decking kit we purchased was of a very high standard and easy to assemble. The delivery service was also excellent. We purchased it for elderly parents who are thrilled with it. Would definately recommend you and would not hesitate to use you again. With many thanks Dave.”

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Posted 7 years ago

“Savoy Timber had exactly the components we were looking for to construct a small balcony. The product is high quality, excellent value and was delivered to our door by a very cheerful person within 24 hours. We are absolutely delighted with the result and with both recommend Savoy Timber highly - and use them for our next project! Thank you!!”

Savoy Timber 5 star review on 25th July 2018

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Posted 7 years ago

“Just the job”

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Posted 7 years ago

“Good quality goods and delivered as promised”

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Posted 7 years ago

“Delivered when expected. Delivery man arrived at around 7.00 am stacked timber in sensible location so quietly that our newborn baby was not disturbed. The invoice was quietly posted through the letterbox. All timber was in good condition and as described on the website.”

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Posted 7 years ago

“Was extremely happy with the speed of the delivery and how very competitive they are with prices as search the net for decking and they was cheaper by far even with delivery to the other side of the country will definitely use them again. Thankyou”

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Posted 7 years ago

“Nice easy transaction, delivery timing was as expected.”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews