Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

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“Excellent prompt delivery”

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Posted 3 years ago

“Great on price but delivery costs are a con”

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Posted 3 years ago

“I needed some fence panels to replace recently damaged from the gales, I ordered these late Saturday morning and were delivered that afternoon Nd was very pleased with the quality, will definitely use again when required.”

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Posted 3 years ago

“Did not get what I ordered as they had not got 4.8 meter boards so was sent 5.1 meter boards instead so I now have to cut each board down to 4.8 as that is the size of board needed for my frame. Also the fascia kit did not arrive but was replaced by decking boards what I rang to ask about this I was told that they where only decking boards. I was charged £70 for a kit when I could have bought the same boards £12.55 cheaper so really it would cost £12.55 for a few screws The delivery driver was brilliant and helped me carry the decking boards into my garden as I have a bad back”

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Posted 3 years ago

“Transaction was very smooth Would recommend and use again”

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Posted 3 years ago

“The door I received was not the one I ordered (paid for 6 panel received 4 panel) I didn’t realise until I fitted it so will have to live with it now but apart from sending wrong order I found this company very efficient.”

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Posted 3 years ago

“Really pleased with the service. Good quality work surfaces, delivered on time. Slight mix up Initially over the delivery date, but customer services sorted it out quickly. Really pleased.”

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Posted 3 years ago

“Best in the market delivery on time and a very helpful delivery driver”

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Posted 3 years ago

“I was very pleased with the Customer Service and efficient delivery service. The quality of the product was very good as expected. I would definitely use this Company again.”

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Posted 3 years ago

“Very good service. have ordered from them before and this does not change. Quick delivery and delivery driver very pleasasant”

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Posted 3 years ago

“Best company I’ve dealt with. Purchased worktops, very helpful. Cut out sink and hob, also butt mitre to corner section. In addition l had a garden project, ordered new fence panels, grass, decking, fence posts etc. All delivered on time with helpful crew on the lorry. Can’t fault Savoy Timber. Good prices too.”

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Posted 3 years ago

“Great service and competitive prices. Have used Savoy in the past and about to use them again”

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Posted 3 years ago

“Rapid dispatch if samples”

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Posted 3 years ago

“Ordered 7 3x3x10ft timber posts arrived within a few days, good condition. Delivery driver brought into garden very helpful and polite. I would recommend this company and would not hesitate to purchase from this company again. Brilliant.”

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Posted 3 years ago

“Very good service very good customer service lovely work tops very good price love them”

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Posted 3 years ago

“Fast delivery good quality”

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Posted 3 years ago

“Ordered 3 kitchen worktops cut to size good quality delivery with in 2 weeks brilliant”

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Posted 3 years ago

“Great product good customer service very helpful and turned up on time”

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Posted 3 years ago

“Fantastic value quality and service. Excellent delivery driver too, helped me bring the worktops in the house and took care unloading.”

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Posted 3 years ago

“No trade prices keeps your mark down, we tradesmen have to keep our prices low to get the job but have to travel to obtain materials so profit is low. Even a 10% trade deal would a give you more business and give greater buying power due to bulk buying! Trade is waiting for you to step up to the mark!”

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Posted 3 years ago

Hi there, we offer trade discount at each of our stores, all you have to do is complete a trade account application form through your local store, this is dependent on monthly spend with a minimum monthly spend condition. We have offered trade discount for years kind regards Savoy Timber

Posted 3 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews