Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 10th March 2026

Savoy Timber 5 star review on 12th January 2026

Shaun

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Anonymous

Anonymous // 01/01/2019

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“Great service and quality”

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Posted 7 years ago

“Communication was good. The only fault was on my part!”

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Posted 7 years ago

“Used cut to size option which worked well and saved time. Good product overall.”

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Posted 7 years ago

“Amazing quality .”

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Posted 7 years ago

“Delivery - arrived 4 working days late, no communication”

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Posted 7 years ago

Hi There, So sorry to hear your package was delayed. We can only chase up late packages if we have been informed that they are late. we are always happy to try ans help in these situations. Hope your happy with your purchase no it has arrived. Best regards Lisa

Posted 7 years ago

“Furniture Boards ordered for kick boards in utility room. Good quality. Nice to work with. Pleasing results.”

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Posted 7 years ago

“Speedy delivery, value for money product, hassle free ordering.”

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Posted 7 years ago

“Nice custom made door.”

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Posted 7 years ago

“Still waiting for one door to be delivered. The other door was delivered in the wrong size before being changed the following week. I look forward to the last door being received.”

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Posted 7 years ago

“prompt delivery”

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Posted 7 years ago

“This is my second purchase from Savoy and again extremely happy 😃. Excellent customer service.”

Savoy Timber 5 star review on 19th December 2018

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Posted 7 years ago

Thanks for the photo, so glad you r happy with your purchase ! Best regards Lisa

Posted 7 years ago

“Good quality timber, good price, reliable friendly service.”

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Posted 7 years ago

“The delivery was very quick and the item was just as described and excellent value for money”

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Posted 7 years ago

“Great service , especially Dave who was my delivery guy, would highly recommend Savoy”

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Posted 7 years ago

“Good quality doors, competitive prices and available when I wanted them.”

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Posted 7 years ago

“The order took 15 days to come and once a date was set for delivery you changed it. Also the doors I ordered came with no hinges .”

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Posted 7 years ago

Hi There, I am sorry to hear your order was delayed , i can see that we kept you up to date with changes of delivery when we had to wait for new stock to arrive. I can see we gave you a substantial discount on your delivery by way of apology. I hope this helped. Kind Regards Lisa

Posted 7 years ago

“The dilevery company didn't take good care of the product, because when I received it had a damage on the edge..even though it was packed up properly by savoySavoy Timber.”

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Posted 7 years ago

“Nice product and well packed!! arrived on time with up to date delivery information. 5⭐️ Merry Xmas”

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Posted 7 years ago

“Excellent to deal with. Fast delivery worktops all fitted and looked lovely. Would definitely use again x”

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Posted 7 years ago

“Beautiful handrail and quick delivery, thank you”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews