Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.81

4.8 Rating 890 Reviews

95 %

of reviewers recommend Sargasso & Grey

Company Reviews

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4.8

Based on 890 reviews

Shipping & Delivery
Delivery Methods	Postal Service

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

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Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought these boots and I'm so glad I did! So comfortable, wore them all day at work which included a 20 min walk to a meeting. Great fit across the toes and they look so stylish.”

Helpful Report

“I recently purchased the Cecily sandals to wear at my son's wedding. The sandals were exactly what I was looking for, beautiful to look at and great quality but they were extremely uncomfortable. After about an hour my feet were killing me! Customer service from Sargasso and Grey was excellent, I had to return the first pair as they were too small and received the second pair very promptly.”

Helpful Report

“I have ordered both the Catherine and Eve court shoes. Customer service was good. The Catherine shoes are more padded and more comfortable than the Eve shoes. They are both of very good quality. The only reason I have not given a 5 star is due to the sizing. I ordered the Catherine in size 3 and half which were a bit big but was told they do not go down to a size 3 in that shoe. I was able to get a size 3 in the Eve shoe (luckily in the sale) but found they were exactly the same size as the 3 and half and too big again. So I found the sizing confusing. I would definitely recommend the quality of these shoes but they are obviously expensive - although the Eve was half price and so very reasonable.”

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“Utterly perfect, as an 8.5 to 9 I really struggle to find a shoe I like but my husband actually discovered S and G online and I'm so happy with my first purchase ( it definitely won't be the last). Thank u S and G you have saved me ❤️”

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“Purchased my first pair if Sargasso and Grey this week and it won't be my last. Excellent quality shoe, lovely design, very smart. Maybe even more importantly, I'd just like to acknowledge that this is maybe the best customer service I've ever received, it made me quite emotional! As a wide size 9, shoe shopping has historically been extremely stressful. Katie was so helpful, friendly and very quick to respond, as we were on a time crunch for an event. She went above and beyond to support me in a transfer to find the right size, and the right style. I'm just thrilled with the whole experience, thank you so much.”

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“Bought the navy espadrilles in the sale. They are the most comfortable shoes I have ever bought. I immediately went online and bought them in black! Beautiful soft leather, great quality. Delivery was fast too. Lovely to wear shoes that are wide enough. Thank you. Catherine”

Helpful Report

“A big shout out to Katie for her exemplary customer service from start to finish. Her advice about size led to me to receiving a beautiful pair of shoes which are both comfortable and smart. I can now wear heals again! I will have no hesitation in buying from this company again.”

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“The shoes are perfect for my wide feet and beautiful! I looking a long time company like that! I loved!!!!!”

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“Exemplary customer service & beautiful shoes. Whole process ie ordering, delivery, returns & refunds efficiently & promptly dealt with. Big shout out to Katie ⭐️.”

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“Quick turn around for my order, beautiful shoes”

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“My new shoes are lovely and very comfortable. Thank-you.”

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“Well, there is no going back now! My Saragasso & Grey new shoes are the most comfortable pair of shoes I have had in years and just my style. I now have the one stop shoe shop. Many thanks.”

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“Arrived very quickly. Fit beautifully. Comfortable in wear. Couldn’t be faulted.”

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“The trainers were fabulous but my EEE feet just didn't fit into them. Nearly but not quite.”

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“Lovely fit, modern and stylish - not at all frumpy; would buy again! Prompt service”

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“Finally found a pair of high heels that fit and are comfortable (the Star shoes) would love to see more heels of this height from S&G, would definitely purchase!”

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“The quality of the shoes are brilliant. I have rarely been able to put on a pair of shoes and find them comfortable straight away. These fit like a glove. I love them”

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“Nice shoe. Like the style and the dark platform sole. So often soles are bright white which I did not want. Definitely not extra wide. Quality of shoe not quite as good as I expected and insole poor. OK for work.”

Helpful Report

Hi Jo We are sorry to learn that although you like the trainers, you were a bit disappointed with the quality. We appreciate you taking the time to give this feedback, and we do take it onboard, as we strive to make the best shoes possible for our customers. Thank you.

“So worth investing in a beautifully made, stylish high heeled sandal for my wedding 😊 . I bought Star - a gorgeous pale gold platform soled sandal and they are gorgeous. I have very flat feet, practically no arch and exceptionally wide - these are just perfect for me. The service has been superb, responsive and thoughtful with follow up emails. Thank you x”

Helpful Report

Hi Wendy Thank you so much for taking the time to leave this lovely review. We are so pleased you are happy with the shoes and the service. We hope you have a FABULOUS wedding!!! Best wishes

“Absolutely amazing customer service, the very best I’ve ever experienced. I absolutely thrilled with Star Platform Gold sandals, lovely height and so comfortable. I’m already looking at boots for the Winter! Thank you so much, a great business.”

Helpful Report

Dear Karen We are so pleased you are happy with the shoes you ordered, and the customer service you received. Thank you for taking the time to leave a review. It is hugely appreciated! Enjoy wearing the shoes and we hope to see you again! Best wishes

Sargasso & Grey is rated 4.8 based on 890 reviews