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Sargasso & Grey Reviews

4.9 Rating 632 Reviews

98 %

of reviewers recommend Sargasso & Grey

Company Reviews

4.9

Based on 632 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Sargasso & Grey 5 star review on 24th November 2022

Sargasso & Grey 5 star review on 13th September 2022

Sargasso & Grey 5 star review on 20th July 2022

Sargasso & Grey 5 star review on 17th July 2022

Sargasso & Grey 5 star review on 4th February 2022

Lynne Champion-Jones

Sargasso & Grey 5 star review on 26th August 2021

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well with a wedding and a broken toe healing...I cannot rate theses shoes highly enough. The sling back kitten heels not only looked fabulous, but I wore them all day and evening...I haven't worn shoes for 18 months with a broken toe. Absolutely amazing... expensive but SO worth it ! Delivery service excellent.”

“Really comfortable,beautiful and well fitting!!!!I happy with my shoes!!!!”

“Ummed and arrred for ages about buying these shoes as they are not cheap but omg! They are fabulous! Beautifully made and oh so comfortable Might be going for pair number 2 shortly! 😄”

“Arrived earlier than expected. Really comfortable but also look the part.”

“My first pair of S and G have just arrived. Jazz metallic kitten heeled mules! Wow....I struggled for years to find beautiful, comfortable occasion shoes, and here you are. Forced to buy a bigger size because of my width needs, I ended up with army boots and hippy sandals. All have their place, but now you've opened a whole new world of shoe-liciousness. I'm just putting in an order for a pair of your ice-blue slingbacks. I have two weddings this summer, one of which is my own. Your shoes will be at both. Thank you.”

“In Sargasso and Grey, I have found the perfect shoes. Size wise the fit is very comfortable.”

“Love these sling backs perfect for my mob outfit so comfortable”

“At last! A pair of dressy shoes that are wonderfully comfortable! Thank you!”

“Wanted something special for my daughter’s wedding. Due to wide feet am unable to find shoes wide enough on the High Street that fit. First time ordering from Sargasso and Grey, excellent choice of styles and colours. Shoes fit perfectly and very comfortable, ordering was straightforward and delivery prompt. Will definitely use Sargasso and Grey again.”

“Wonderful. Pleasure to wear. Great quality leather. Truly is like butter. Comfy but still stylish . Thankyou”

“Excellent service & beautiful shoes that are incredibly comfortable. Have received some lovely comments about them. Would highly recommend.”

“Beautiful and comfortable shoes. My second purchase. So glad I found this company.”

“Lovely stylish and comfortable shoes! They arrived quickly and well packaged. I order 3 pairs since I wasn't sure which style would suit me and returning was simple and free.”

“Simply beautiful to look at and wonderful to wear. They have been much admired and mean I can wear heels again.”

“I did soooo much research into wide fitting shoes (that didn't look awful) for a wedding that I was bridesmaid for just last week. I physically cannot wear a heel anymore, not even for 2 minutes so I was looking for beautiful, well made and comfortable flats. When I came across Sargasso & Grey I was so happy to see the beautiful range and styles and decided to make the investment into a pair of the Venetia in gold leather as I thought they would go with a lot of outfits and I would get a lot of wear out of them. I was pleased to see they offered half sizes as I would always be a 5.5 or 38.5 so this was what I ordered. Unfortunately when they arrived they were too big! Ordering from Ireland I had incurred pretty hefty customs taxes and charges so it was a lot of hassle to send them back to get the smaller size. The customer service at Sargasso is AMAZING! I cannot say enough to praise them and even with the hassle of returning and re-ordering it was overall a great experience. The size 5/38 arrived very promptly a few days later and they are a perfect fit. I would definitely advise that if you are unsure of the size or thinking of a half size to SIZE DOWN. Because the shoes are wider and more generous I think you need a slightly smaller size than usual. I wore them all day long for the wedding and they were SO COMFORTABLE and looked gorgeous. Really classy and I got lots of compliments. I know the shoes are expensive but think of them as an invesment. They are beautifully made and you can feel the quality instantly. If you mind them well these are the type of shoe you will have forever. Now that I know my size I will definitely be ordering more styles and basically just living in these shoes for my day-to-day work attire and going out. Thank you again Katie and all the team at Sargasso, I find it so hard to find nice shoes now so I hope your company keeps growing bigger and better and you keep adding lots of great new styles (especially flats!).”

“I just wanted to say a big thank you. I have not been able to wear heels for years as I have horrendous bunions and hammer toes. My grandson is getting married at the end of the month and I really wanted a smart pair of shoes that I could wear all day. You have found these for me in your Eve plain court, they are exactly what I have been looking for, I would just say that the sizing is generous I would normally have to go up a half size but these are perfect.”

“THANK YOU!! ❤️ I inherited hallux rigidus from my lovely late Mum, and as a consequence have been in shoe hell for the past FIVE YEARS - wide fitting low ankle boots or Hoka trainers is as good as it got, until now! I order 2 pairs of your day wear heels, with optimism but low expectation, until I tried them on. For the first time in over 5 years, I was able to stride to work, through the streets of London in a dress and ‘grown up lady shoes’ feeling like a million dollars. THANK YOU!!”

“Stylish and very well-made shoes that are wearable and comfortable for those of us with wide feet. In addition, Sargasso & Grey provide exceptional customer service. I discovered the company a year ago - just wish I had known about it sooner!”

“Lovely shoes. Beautifully made and very very comfortable”

“Perfect in so many ways. Wanted a pair of classic black heels to wear in the evenings and other occasions when you need black. How comfortable would a pointy toe be when you need a EEE fitting? Well I can tell you very comfortable. I also brought the tan loafers for summer everyday and took the advice to buy a size smaller. They are fine just a little tight at first but just wearing them around the house they have soften to my feet. Katie really takes care, sorts outs issues and communicates what is going on. The is a company to do business with as it cares for its customer. Styles are lovely, classic and will look very good for years.”

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Sargasso & Grey is rated 4.9 based on 632 reviews