Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 for my granddaughters. Bought the bigger pack for the oldest who’s 4 and she’s had fun with it. Just got the letter for the wee one so they both get something from Santa. Will definitely buy them again.”

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Posted 1 year ago

“Really good service, kids love it! Never disappointing, always good value”

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Posted 1 year ago

“Great service !”

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Posted 1 year ago

“My grandsons absolutely loved the AI personalised Santa letter.”

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Posted 1 year ago

“I've used Santa letter direct for years. Absolutely love the letters and the pack that comes. And will continue to use them every year til my youngest stops writing letters to santa. ❤️”

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Posted 1 year ago

“My Granddaughter loved the letter. Well worth it.”

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Posted 1 year ago

“Prompt delivery and good value for money and my grandsons enjoy receiving them.”

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Posted 1 year ago

“Great service, arrived on time”

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Posted 1 year ago

“Both Tillie & Jacob so very pleased with there letters as usual from Santa Jacob has special needs & at 13 was so very excited to take to school & show all his letter thank you”

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Posted 1 year ago

“Amazing my granddaughter was so happy and I found it magical to :)”

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Posted 1 year ago

“The letters were lovely, everything I wanted was on there, lovely background pictures to choose from, would definitely recommend”

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Posted 1 year ago

“A great little package arrived today to surprise my son. He was very pleased to see he’d made it to The Nice List, and he is looking forward to completing all the activities, which are great and very age-appropriate for our 5 year old. Will buy this again next year and would highly recommend the product to people.”

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Posted 1 year ago

“Was lovely and well worth the great price it was! Thank you my daughter loved it”

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Posted 1 year ago

“Leah loved the letter. Couldn’t understand why you knew she had been to the pantomime!”

Santa Letter Direct 5 star review on 11th December 2024

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Posted 1 year ago

“I used the AI option this year and the letters were fantastic. My children loved reading them. They were dispatched on time, but due to Christmas post they took a while to arrive. I emailed customer service, who were really helpful. They sent me digital copies of the letters and told me if they didn't arrive in the post within the next couple of days, they would resend them.”

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Posted 1 year ago

“Seriously the best company who provide the most beautiful and personal letters. The customer service is second to none and I have used this company for many years without ever being disappointed. Highly recommended.”

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Posted 1 year ago

“Absolutely amazing as always, great new features on the letters this year again. My little girl was so happy to get her letter again, she’s got these letter since her 1st Christmas and this is her 5th one and the smile gets bigger every year! Such amazing quality letters! Honestly can’t recommend these letters and gifts enough 🎅🏼🥰”

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Posted 1 year ago

“Excellent selection of letters. Great service. I have been ordering for a number of years and I get just as excited as the children when the letters arrive. The only thing I would like is the option of friend to be changed for brother or sister and Mummy/daddy to be mum/dad.”

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Posted 1 year ago

“My grandchildren absolutely love these when then arrive”

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Posted 1 year ago

“Could not be happier with this product! This is by far the best Santa letter website I have used! I love how personalised it is”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews