Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome! Superb product, delivery and service.”

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Posted 1 year ago

“MY GRANDSONS WERE SO PLEASED WITH THERE LETTERS AND THE FACT THEY WERE ON THE GOOD LIST ALSO SO PLEASED THEY HAD LETTERS THAT RANG FOR OLDER CHILDREN AS WELL”

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Posted 1 year ago

“I have been getting the father christmas letters from santa letter direct for 10 years now and they are lovely to read back on (kept them all from my 2 girls). They tell me what they've achieved that year and what they have asked for. This year I opted for the AI letters to see how it would compare to the ones we usually get and I wasnt disappointed they where great! With the oldest starting to question weather he was real or not I can firmly say she it still a true believer with all the things we could note down about her that popped up in the AI letter. They both love getting the nice list certificates and all the activities to do throughout the day from the little pack. I will definitely be ordering again next year!”

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Posted 1 year ago

“Very beautiful my child loves it”

Santa Letter Direct 5 star review on 22nd December 2024

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Posted 1 year ago

“Santa Letter Direct has served us very well for several years - always on time & our son delighting in the letters. As he is now 10, I thought we would no longer get the letters but the new AI letter generator created the perfect one!! Thank you so much.”

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Posted 1 year ago

“I have ordered these letters ever since my little girl was able to understand Christmas. She loves receiving the letters and finding out if she is on the nice list. The letters are beautifully presented and the touch of personalisation makes them really special. A very happy customer!”

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Posted 1 year ago

“How brilliant the letter put in everything that I told him about my Grandchildren life from family and to school Thank you”

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Posted 1 year ago

“We have been sending for these Santa letters for the last 5yrs, for both my children. I love the new designs created for each year. We all love the fact they are personal to each child and you can include friends and family. Colourful and always delivered on time. Highly recommend and lovely keepsakes.”

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Posted 1 year ago

“My 6 year old granddaughter was so happy to receive her letter from Santa she was very surprised that her friends had been mentioned in it and also the fact he new what gift she had asked for.”

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Posted 1 year ago

“Brilliant Santa letters my grandchildren love them I’ve been getting these for 6 years now and never been let down always arrive on time . Great price and well worth it . Thank you”

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Posted 1 year ago

“We've been getting Santa letters for 10 years, since my eldest was born. I now have 3 boys a d they love receiving their Santa letter each year. The letters are great, they feel really magical because they are personalised for each child. I lovely keepsake for each year, especially this year the youngests first Christmas”

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Posted 1 year ago

“Lovely letter on good paper my grandchild loved it.Delivered earlier than we expected so all good.”

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Posted 1 year ago

“I have been ordering my Santa's letters from you fir 14 years and always find it a fun activity selecting the wrote letter etc because with just a few tweaks I can make it so personalised. However. This year you have surpassed yourselves. The AI generated letters are amazing... with a few selective words about the child a very personalised letter comes back and if not quite right then just reset it until you have the perfect combination. 10/10 - looking forward to next year”

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Posted 1 year ago

“Arrived in good time, lovely words and pictures to choose from. Well pleased made everyone's day.”

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Posted 1 year ago

“Lovely, easy process with lots of options. I use this every year and the kids are always happy. Nicely priced with optional extras”

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Posted 1 year ago

“Site was easy to navigate and delivered on time”

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Posted 1 year ago

“Quick delivery & great service.”

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Posted 1 year ago

“Very happy with my daughters Santa letter, easy to do and quick delivery”

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Posted 1 year ago

“My 4 grandchildren loves receiving the letters they are amazed how they know all the details brilliant service love doing it each year 😀”

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Posted 1 year ago

“Lovely letter , grandchildren loved it”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews