Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,893 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service delivery on time grandaughter was very excited and happy.pleasure doing business with”

Helpful Report

Posted 2 years ago

“I order a letter for my daughter and it never disappoints. I bought her the activity pack as well this year which she loved doing.”

Helpful Report

Posted 2 years ago

“My granddaughter was absolutely shocked and overwhelmed that Father Christmas knew her and her friend too, she is turning 6 today also, so to have that over the weekend was a dream come true, so thank you”

Helpful Report

Posted 2 years ago

“All arrived in time and made the children very happy and excited”

Helpful Report

Posted 2 years ago

“Set to arrive on the 1st December it is now the 4th December and still has not arrived”

Helpful Report

Posted 2 years ago

“Awful. Ordered a writing letter kit and a letter from santa. Didn't get the letter from santa.”

Helpful Report

Posted 2 years ago

“Love it. I’ve probably bought from her for the last 5yrs and never fails me.”

Helpful Report

Posted 2 years ago

“My grandchildren love getting their letters it's officially a tradition for them and beautifully done”

Helpful Report

Posted 2 years ago

“its magical seeing the children read the letters”

Helpful Report

Posted 2 years ago

“A great variety of letter designs with space to insert words of your choice to personalise them. My grandchildren were so excited to receive their letter and have been read and taken to school to show their friends especially those that are mentioned in their letter. beautifully written and great quality for the cost especially as got a groupon cutting the cost, great when I needed 8 of them!”

Helpful Report

Posted 2 years ago

“Children loved their letters Ordering the letters was easy but populating them was not so easy! I found it very hard to find the second letter - my code was not recognised”

Helpful Report

Posted 2 years ago

“They were supposed to be here Dec 1. It is Dec 3 and still not here.”

Helpful Report

Posted 2 years ago

“I have dealt with Santa Letter Direct for a number of years. Excellent company. Great choice of stories for letters. Amazed that they even post abroad at no extra cost. My two grandchildren love receiving their letters in post from Santa.”

Helpful Report

Posted 2 years ago

“Disappointed,was apparently posted on the 26th and still no letter on the 2nd of December..Will not be using again”

Helpful Report

Posted 2 years ago

“Well worth the money, My son's wee face when he was read the letter was priceless! Mentioned his friends and he could relate to the letter which was worth the money.. Thanks for making Christmas special”

Helpful Report

Posted 2 years ago

“Great value for money, my daughters were so happy getting these, always excited to get these”

Helpful Report

Posted 2 years ago

“Lovely personalised letter.”

Helpful Report

Posted 2 years ago

“Brilliant service, and customer service letters arrived in time as always. Been using this service for years and it never fails. Thank you . I contacted customer service due to a letter being damaged in the post and this was emailed to me withing a day.”

Helpful Report

Posted 2 years ago

“grandson loved it”

Helpful Report

Posted 2 years ago

“I still haven't received my 2 x letters or nice certificates for my children.”

Helpful Report

Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,893 reviews