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Santa Letter Direct Reviews

4.6 Rating 17,442 Reviews
90 %
of reviewers recommend Santa Letter Direct
Company Reviews Product Reviews
25,050
 Metrics Info
4.6
Based on 17,442 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lee
Verified Buyer
“Wonderful products and have used for years, will use again however, Santa Letter Direct really need to reduce the volume of marketing email they send out as it's putting me off the company. They operate on the verge of spamming their customers.”
Helpful Report
Posted 1 year ago
Stephen
Verified Buyer
“Very pleased with them and delivery was very quick”
Helpful Report
Posted 1 year ago
Emma
Verified Buyer
“Lovely company and nice idea. Nice to have the same come back each year to keep the magic alive”
Helpful Report
Posted 1 year ago
Gary
Verified Buyer
“My Daughters letter arrived on time and the look on her face was priceless. She was made up and wrote her return letter to Father Christmas straight away. Thank you.”
Helpful Report
Posted 1 year ago
Scott
Verified Buyer
“Letters were a big hit. Would have liked the opportunity to personalize it a bit more, but your templates were pretty good. They were delivered a bit earlier than I would have expected. Would have preferred them to come in December.”
Helpful Report
Posted 1 year ago
Lesley
Verified Buyer
“My son loved receiving his pack to write Santa a letter. The personal letter sent to him makes it even more special.”
Helpful Report
Posted 1 year ago
Jane
Verified Buyer
“The grandchildren loved receiving their Santa Letter and enjoyed the activities.It may be an idea to have different evels as the five year old found some of the activities hard. Would do this again though - they were very excited.”
Helpful Report
Posted 1 year ago
Gemma
Verified Buyer
“A really special treat. The excitement that goes into our daughter’s face while opening her very own letter from the so called man himself”
Helpful Report
Posted 1 year ago
Christine
Verified Buyer
“Unfortunately, neither of the grandchildren have received them yet. Ten days on and they still haven't arrived. Really dissapointing.”
Helpful Report
Posted 1 year ago
Les
Verified Buyer
“My daughter was so excited when I picked her up from school and told her there was a letter for her. She liked doing the puzzles but she was disappointed and said it was the same as last year.”
Helpful Report
Posted 1 year ago
Lisa
Verified Buyer
“Great letters and value for money only down side is not being able to change delivery date.”
Helpful Report
Posted 1 year ago
Jacquie
Verified Buyer
“Ordered 2 for my grandsons, one has been received with great joy and excitement, we are still waiting for the other one to be received at a different address.”
Helpful Report
Posted 1 year ago
Sarah
Verified Buyer
“Love the letters received, I have used them for the last few years and will continue to use them. The only thing I would like is the contents changed slightly each year.”
Helpful Report
Posted 1 year ago
Kylie
Verified Buyer
“Very happy with order. My daughter was so excited Santa knew what school she was going to”
Helpful Report
Posted 1 year ago
Tracey
Verified Buyer
“All good one very happy child, she was beginning to think Santa had forgotten to all about her because she is 11 now, Thank you”
Santa Letter Direct 4 star review on 26th August 2022
Helpful Report
Posted 1 year ago
Graham
Verified Buyer
“excellent service once again, my son was smiling all day after recieving his letter”
Helpful Report
Posted 1 year ago
Sally
Verified Buyer
“My grandson loved it”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I ordered the birthday letter from Santa and it did not disappoint! My little girl really wanted Santa to come to her birthday party (she’s 3!) and when I explained that he lives in the North Pole and doesn’t leave until Christmas Eve, she was really disappointed. However, when she opened the card from Santa her eyes light up brighter than any Christmas tree! Thank you so much for making my little girl’s birthday extra special!”
Helpful Report
Posted 1 year ago
Mcglynn
Verified Buyer
“you,s done great she will be so happy when she opens it on thursday. thank you 😊”
Helpful Report
Posted 2 years ago
Janice
Verified Buyer
“Lovely birthday card for my granddaughter. She was so happy that Santa remembered. Only fault was it stated it had been posted on 19th but didn’t arrive until 27th. Very slow from the North Pole. I hope Christmas will be quicker.”
Helpful Report
Posted 2 years ago
Santa Letter Direct is rated 4.6 based on 17,442 reviews
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