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Santa Letter Direct Reviews

4.6 Rating 19,472 Reviews
90 %
of reviewers recommend Santa Letter Direct
Company Reviews Product Reviews
27,921
 Metrics Info
4.6
Based on 19,472 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Danielle
Verified Buyer
“This did not arrive even though it says delivered”
Helpful Report
Posted 1 year ago
Dawn
Verified Buyer
“Not received”
Helpful Report
Posted 1 year ago
Sharnnah
Verified Buyer
“Missing the button we ordered”
Helpful Report
Posted 1 year ago
Aimee
Verified Buyer
“Never received it”
Helpful Report
Posted 1 year ago
Christopher
Verified Buyer
“Never received the letter. It was supposed to be delivered by 12/7/2023 and as of 12/15/2023 it has not arrived. Last year's letter was nice though.”
Helpful Report
Posted 1 year ago
Paulina
Verified Buyer
“I’m very disappointed I’m already payed and we didn’t receive any letter!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Never received items”
Helpful Report
Posted 1 year ago
Lorna
Verified Buyer
“Ordered two letters and certificates - no delivery”
Helpful Report
Posted 1 year ago
CAROL
Verified Buyer
“Sadly my letters havent arrived! :-(”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Not received”
Helpful Report
Posted 1 year ago
Jay
Verified Buyer
“got name wrong on letter so cant be used”
Helpful Report
Posted 1 year ago
Heather
Verified Buyer
“Still have not received the letter”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Disappointed as have still not received letter”
Helpful Report
Posted 1 year ago
Annemarie
Verified Buyer
“I have not recieved my letter”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“No sign of either letters. I sent an email to find out tracking info, none can be provided, just have to hope they turn up although due days ago!”
Helpful Report
Posted 1 year ago
Carly
Verified Buyer
“Didn’t receive my letter hoping it arrives in time for Xmas otherwise I’m going to have to look elsewhere in to purchasing one”
Helpful Report
Posted 1 year ago
Ewan
Verified Buyer
“Letter hasn’t arrived yet. Was due 2 days ago.”
Helpful Report
Posted 1 year ago
Lesley
Verified Buyer
“Still not arrived yet being asked to leave a review! Very poor”
Helpful Report
Posted 1 year ago
Chelsea
Verified Buyer
“My letter was meant to be received on the 9th December. We are still waiting for it to arrive. Everyday my son has been excited to see if his letter has arrived.”
Helpful Report
Posted 1 year ago
Arlene
Verified Buyer
“Ordered my wee boys letter on the 3rd of December arrival date was meant to be the 9th, we are now on the 14th and it still hasn’t arrived yet.”
Helpful Report
Posted 1 year ago
Santa Letter Direct is rated 4.6 based on 19,472 reviews
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