“Item seems good. Long wait but to be expected with current covid 19 situation. Communication could be improved but again due to reduced staffing I guess cpuldnt be helped. Very polite when I spoke to them.”
“Excellent company, rapid response even during covid-19.
Product was superb, quality was far superior to other competitors.
Even delivery was quick and effortless. I will be returning to this company for more. Only wish I'd found them many years ago.”
“Communication once my payment was taken was very poor and when I was able to get hold of someone I was given an incorrect delivery date. Delivery was estimated at 7-10 days but took 27 days.
Price and quality of product is good.”
“I ordered chippings during lockdown so I was expecting a delay in delivery. The only issue I had was the lack of contact, I did not get an email confirming my order, there was no response to an email I sent requesting an update. I did get an email about a week before they were delivered telling me they would arrive soon. I finally received an invoice and promise of delivery 10 days after the chippings arrived. The chippings are great and my little one loves their new play area.”
“Price and product was good, however communication could have been better. im assuming its because of the COVID-19 situation, but after purchasing, i was not informed of delivery. after 10 days I wrote an email asking when it will be delivered and only then i received a reply for a delivery date.
other than that. happy with the product”