Safety Play Reviews

Name: Safety Play
Rating: 4.31

4.3 Rating 396 Reviews

82 %

of reviewers recommend Safety Play

Company Reviews

Product Reviews

Metrics

4.3

Based on 396 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Safety Play 5 star review on 5th May 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to order and delivered quickly”

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Posted 1 year ago

“Great service. I was informed about the progress of the order regularly and delivery was earlier than originally stated. I was given a delivery window and the order arrived as advised. The delivery driver was great and unloaded efficiently. The finished area is excellent. Really pleased with the product.”

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Posted 1 year ago

“Brilliant. Good quality affordable product and excellent delivery and telephone staff”

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Posted 1 year ago

“Brilliant quality of service and product. Arrived on time and the delivery driver was really helpful. Will definitely use again”

Safety Play 5 star review on 14th April 2024

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Posted 1 year ago

“Excellent product, with fast delivery ☺️”

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Posted 1 year ago

“Very prompt service -- good product -- competitive price. Many thanks.”

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Posted 1 year ago

“Order arrived quickly and was just what I wanted. The grey chippings look great. Now my grandchildren can use the swings safely! Really pleased.”

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Posted 1 year ago

“Super product and looks great around the kids play area. Delivered very quick and I couldn’t believe how much area it covered. Would buy again.”

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Posted 1 year ago

“Ordered 2x 500kg of brown rubber chipping on Sunday afternoon, it was pallet trucked in to my garden before lunch on Tuesday. Looks natural, much softer than the bark it replaced and I like to think it’s better than going to land fill. Very impressed, hopefully it’ll prove low maintenance and not need topping up like bark.”

Safety Play 5 star review on 23rd March 2024

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Posted 1 year ago

“Original delivery was the wrong colour, however, spotted it coming off the truck and sent it straight back. Correct item delivered within 48 hours. The quality of the bark is great, this was our second order of it, so no complaints there. Delivery driver also put the pallet up at the top of the drive - thank you.”

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Posted 1 year ago

“Excellent product and prompt delivery maybe a little to mulched could have done slightly bigger chunks my preference though”

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Posted 1 year ago

“Absolutely amazing fantastic quality and kids love it.”

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Posted 1 year ago

“Ordered 2 x 500kg bulk bags of brown rubber chippings. Both of the bags were only half filled with acceptable chunks of rubber chippings, the rest was like rubber dust! Tried telephoning the company but no answer. Wanted to finish the play area quickly so reluctantly purchased another 2 bulk bags. Same disappointing issue again, with only half the bags containing decent sized rubber chippings. What we have now is acceptable but only due to the fact that we had to purchase twice the amount we actually needed to get decent sized rubber chippings to provide a safer floor area under childrens play equipment.”

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Posted 1 year ago

“Rubber chips delivered were extremely dusty and significantly below the particle size of the image shown in the listing. We are returning the product - which although initial delivery is free, returning is at an additional cost, which is disappointing.”

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Posted 2 years ago

“They delivered the items very quickly and left them in a suitable location to one corner of the drive. The items were as described without any issues with them.”

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Posted 2 years ago

“We have had two deliveries from Safety Play (so far) and are delighted with the results. They delivered on the day that we wanted and were very forgiving and amenable when I made an error on the 2nd order with the delivery address. We'll be placing another order shortly to finish the area off, but 100% satisfied and thoroughly recommended.”

Safety Play 5 star review on 2nd October 2023

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Posted 2 years ago

“Lovely for kids”

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Posted 2 years ago

“Terrible experience from purchasing the product. Delivery was a joke to sort out. Due to pebble driveway which was advised before and a change of delivery method required but wasn’t sorted so, Delivery driver was incapable of delivering when arrived and attitude was terrible also to myself and my neighbours. He wanted to leave it in the middle of a road. so I myself had to do it with pump truck sustaining a muscle injuring.”

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Posted 2 years ago

“Product excellent Delivery excellent”

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Posted 2 years ago

“Ordering and delivery first rate. Will be putting them down for Friday. On behalf of Heaton Hall Bowling Club, Manchester.”

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Posted 2 years ago

Safety Play is rated 4.3 based on 396 reviews