SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,704 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had to renew our SafeContractor accreditation whilst in lockdown and working from home. The help received from Megan James was exceptional and made the process very easy.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We're pleased that Megan was able to support you through to successfully achieving accreditation.

Posted 5 years ago

“The experience with Safe contractor was relatively stress free. The Safe contractor's advisers were very helpful and knowledgeable about the accreditation process and it made the whole process quick and easy.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to achieving a quick and easy accreditation.

Posted 5 years ago

“Thank you for being so prompt in coming back to us. The whole process was straight forward to return and complete.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“good experience help readly at hand when required”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“I'm very happy with the service very helpful”

Helpful Report

Posted 5 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“The earliest submission date was too close to the expiry date. This did lead to issues on completing a health & safety questionnaire our membership had technically expired.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation! Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. Please accept our apologies for any issues caused by the delay this year. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Good to be in safe contractor group.”

Helpful Report

Posted 5 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that being SafeContractor accredited is making a positive difference to your business.

Posted 5 years ago

“Everybody was so helpful it was a pleasure to give my money to you A first class service I don’t often write reviews as people don’t deserve it or earn it You have a great well organised team So well done From Dean D G Roofing safe contractor approved happy roofer”

Helpful Report

Posted 5 years ago

We're so pleased that you've had such a positive experience gaining your accreditation and that our team were able to provide you with great service and support. Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“I have to complete a number of audits and reviews with difference accrediation bodies and can say without doubt that working with Safecontractor is a pleasure compared to some of the others. They kept in touch with emails and updates and also were very patient during the furlough period our company went through. I would definitely recommend Safecontractor”

Helpful Report

Posted 5 years ago

We're so pleased that you've had such a positive experience gaining your accreditation during this difficult time. Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“COMPLETING THE ACCREDITATION WAS MADE EASLIER BY SAFE CONTRACTOR”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“Excellent service staff very helpful Would recommend to anyone who requires accreditation Derrick Marrs Health and Safety Manager HLA Services Ltd”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“The online application is not designed for small companies so some of the questions could have more options. Otherwise a good comprehensive system.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation! We're pleased that you found the system comprehensive - if at any point you need guidance on what does or does not apply to your business then please don't hesitate to call your auditor directly - they'll be more than happy to guide you through the process.

Posted 5 years ago

“Great accreditation to have which is respected throughout our client portfolio.”

Helpful Report

Posted 5 years ago

Thank you for the review and congratulations on your accreditation! We're so please that being SafeContractor accredited is making a positive difference to your business.

Posted 5 years ago

“very good to work with made everything easy to understand. thank you so much.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“The portal is easy to navigate and use and the audit process is very quickly processed.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the portal and audit process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“Helpline was very good in explaning the portal and how to add douments.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on achieving accreditation! We're pleased that our team were able to help you navigate the portal.

Posted 5 years ago

“Very poor service and feel like they rip you off.”

Helpful Report

Posted 5 years ago

Thank you for leaving us your feedback. I have asked our Technical Team Manager to reach out to you directly to discuss your membership. Please be advised that as part of awarding our UK-leading accreditation annually, our team of expert auditors need to ensure that all contractors have the relevant documentation in place to comply with health and safety legislation. To verify your compliance, our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. Our team endeavour to assess all questionnaires as quickly as possible and to provide as much assistance as possible. However if you would like to upgrade your package to have an express audit included or to include assistance from our team of expert IOSH and NEBOSH qualified auditors then this option is available to you also. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Generally OK - Vivian was very helpful”

Helpful Report

Posted 5 years ago

Thank you for your review and congratulations on achieving accreditation - we are so pleased that Viv was able to help you!

Posted 5 years ago

“Easier to fill out the forms and upload documents, very helpful when you talk to any one on the phone and very fast response once you upload the documents needed.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're glad you found the process easy to follow and our team helpful. Congratulations on your accreditation!

Posted 5 years ago

“Very simple and easy to use website, resource log and documentation file.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found our resources and website helpful and easy to use. Congratulations on your accreditation!

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,704 reviews