SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,689 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent - very straight forward”

Helpful Report

Posted 2 weeks ago

“Our Auditor Emma was very helpful, we received very prompt feedback and our certificates as soon as all queries had been resolved.”

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Posted 2 months ago

“The process was fairly straightforward, especially with the designated auditor, as Katie Jones helped me through the entire process, guiding me on exactly what i needed to submit.”

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Posted 2 months ago

“Great help and support throughout the accrediation process. The communication was so helpful with lots of advise. A great team.”

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Posted 2 months ago

“Amazing responsive team- very helpful and proactive customer support service”

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Posted 2 months ago

“Very helpful on the phone very straightforward to fill forms out”

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Posted 2 months ago

“Easy to use and upload your documentation. The whole process was very user friendly and you are offered back up support.”

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Posted 2 months ago

“We found information required for small companies seems difficult to answer”

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Posted 2 months ago

“Very knowledable and helpful”

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Posted 2 months ago

“The Safecontractor process was fairly straightforward. This is my third time of doing the accreditation process, so that will have helped. The most difficult part is making sure everything meets legislation with Company Policies, but as long as they are regularly checked and updated where necessary it is not too much of an issue.”

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Posted 2 months ago

“Much quicker process this year.”

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Posted 2 months ago

“This was the first time that I was tasked to undetrtake the requirements of SafeContractor. There were certain parts that I did not quite understand, but the support team were available evrytime. On each occation they comprehensivly explained to me the requirement and gave me the confidence and ununderstand of what was required. The support will not do it for you, but via the support team I confess to have learnt a great deal. We did pass eventually as I made some errors, but whilst delighted to have acheived our accredidation, I feel a far greater understand of what we have acheived”

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Posted 3 months ago

“The sales process was smooth and not too pushy. The platform and portal were easy to use. Assistance was very helpful, and the auditor was friendly, helpful and provided great feedback.”

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Posted 3 months ago

“Thomas Sellens was extremely helpful guiding us though the process and making sure that this was a easy to follow experience to acheive our accreditation.”

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Posted 3 months ago

“My experience with the process has been mixed. We are obviously striving to maintain our Safe status within our industry. However sometimes it feels like there is more and more added just to create something else to ask for. If we are at the stanadards required for us to be accredited this should be enough. Although I have to say that this year I did feel more prepared for the process so felt good about it and being accredited should not be too easy, I get that.”

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Posted 3 months ago

“Great experience working with these guys very professional and helpful along the way getting accreditation Danielle was a big help.”

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Posted 3 months ago

“Easy to use, fast service.”

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Posted 3 months ago

“Excellent support during the accreditation process.”

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Posted 4 months ago

“I found the help and support from Vivian Lott, Technical Advisor, went above and beyond. He was able to support and explain to help me with my application to the Safecontractor SSIP approval. Abi Duce was very good at "hand holding" me through my application a. They both had great patience and lovey to deal with - a credit to you!”

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Posted 4 months ago

“Pretty straight forward”

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Posted 4 months ago

SafeContractor is rated 4.3 based on 2,689 reviews