SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,725 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Very straight forward.”

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Posted 3 days ago

“Great customer service and very helpful.”

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Posted 1 week ago

“The Portal is easy to navigate compared to others and everyone I have contacted has been professional, helpful and friendly.”

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Posted 1 week ago

“Easy process to go through. The team are incredibly helpful - you get teh sense they want you to pass and are willing to help you get there.”

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Posted 1 week ago

“A very professional company providing a first class service.”

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Posted 1 week ago

“We have been very well supported through the process. Our advisor Richard was very patient with us as we were undergoing a business development initiative at the same time as our reaccreditation. He understood the challenges we were facing and was guide us with tailored solutions in order for us to achieve SafeContractor again.”

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Posted 1 week ago

“It was an easy process”

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Posted 1 week ago

“The only failure in the process was lack of contact at each stage. basically emails being supposedly sent from your system to notify me of feedback etc were not sent. This happened at both the pre-screening stage and the final auditor stage. This caused delays to the additional requested documentation being submitted and ultimately my certificate being released. These delays caused us to be suspended from one of our customers - not acceptable - fix your email system”

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Posted 1 week ago

“Clear process with what documentation is required to support evidence for each sector, and good support from the advisor when needed”

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Posted 1 week ago

“very happy with the service”

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Posted 1 week ago

“The system you use is not very user friendly, it hangs a great deal and I have been 'ejected' from it a number of times and lost work. Would be great to get this uplifted.”

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Posted 1 month ago

“The process is fine, however SafeContractor have now stopped issuing a certificate that shows the part 2, quality compliance section has also been completed and there is no reference to it on the main certificate, so it seems that it's a fairly pointless addition?? Unfortunately this has affected the score on the review and whether I would recommend SafeContractor. The SafePQQ certificate may be something that you need to look into reinstating for the future.”

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Posted 1 month ago

“The audit went according to plan, made all the better with prompt email replies and uploading of documents, making the process almost effortless after everything was finalized. Much appreciated to the Safe Contractor team.”

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Posted 1 month ago

“Excellent guidance and support from the auditor. We are greatful with the support received”

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Posted 1 month ago

“a very good service”

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Posted 1 month ago

“All good. Fairly simple but comprehensive procedure”

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Posted 1 month ago

“helpful friendly staff to help through the process”

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Posted 1 month ago

“It feels overly complicated. I'm not sure what is the point of the pre-audit, as some of the same questions are asked on the main audit anyway.... and as i've heard pretty much every year from your pre-audit team, the main audit is where it's at.”

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Posted 1 month ago

“The application process has been made easy to complete online through the portal. There is a preaudit once submitted to make sure you have all the information request. I was contacted by one of the Technical Support Officer's for further information via a phone call and followed with a suporting email. I have found the Safecontractor support team extremely helpful and would not hesitate to this route for your accreditation.”

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Posted 1 month ago

“Ross was very helpful with the information I needed to provide thanks”

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Posted 2 months ago

SafeContractor is rated 4.3 based on 2,725 reviews