SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

SafeContractor 5 star review on 3rd December 2024

Comet Security Group Ltd

SafeContractor 5 star review on 11th September 2024

M.Mae Ltd T/a MMae Construction

SafeContractor 5 star review on 24th July 2024

Procon Systems S.A.

SafeContractor 5 star review on 18th July 2024

Veritech Systems Ltd

SafeContractor 5 star review on 21st September 2023

Service Control Engineering Ltd

SafeContractor 5 star review on 20th March 2023

Newman Landscapes Limited

SafeContractor 5 star review on 25th November 2021

Redline Safety Ltd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent as usual! Thank you for helping us pass another year.”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“These people were found to be exceptionally helpful allowing me guidance and advice resulting in the audit being successful”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Very thorough check but assisted throughout by very helpful staff.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“The renewal process was actually very good but I can't give a good rating because you sent me an incorrectly dated certificate which has caused a lot of problems for us.”

Helpful Report

Posted 4 years ago

Thanks for leaving us a review and thank you for your feedback. I've picked this up with our Auditor Team Leader who has confirmed that as your accreditation was turned around quickly and renewed prior to your previous certificate expiry date, the certificate date was left as your original renewal date to ensure that you had 12 months of accreditation coverage. Please accept our apologies for an inconvenience that this may have caused you, and do not hesitate to contact us directly with any queries.

Posted 4 years ago

“SafeContractor wasn't something that I had thought about for our company until a client insisted that we became accredited before working for them. The whole process was fairly easy and it took a little longer than I thought. However now we have achieved accreditation I feel we have become a more qualified and safer company and it was definitely worth it.”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that being SafeContractor accredited is making a positive difference to your business.

Posted 4 years ago

“Great service from all that we spoke to especially Eddie.”

Helpful Report

Posted 4 years ago

Congratulations on achieving accreditation, and thank you for your feedback! We're pleased that Ed was able to help you throughout the audit process.

Posted 4 years ago

“It's certainly not easy to gain the accreditation, but the staff at Safecontractor are so helpful they do make it easier, thank you team Safecontractor”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“The process was quick and easy with support from safecontractor staff along the way”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Great help getting through the accreditation”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“I believe that the SafeContractor brand adds value to our business, but I think that your additional H&S questions while Passporting SSIP across from another organisation is unnecessary and not in the true spirit of the SSIP.”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that being SafeContractor accredited is making a positive difference to your business. Please note that our SSIP passport questionnaire is significantly shorter than our full questionnaire. We ask additional questions to further verify the work activities undertaken by your business and promoting this ti our client base, which is why many organisations work with us to manage their supply chains and source contractors.

Posted 4 years ago

“I found all your staff very helpful under the present circumstances. If anything i was not sure about it was explained to me fully.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Application took over a month to be reviewed. Changing criteria from year before caused problems as it was not applicable and 'computer says no attitude' did not help.”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. It is important that each year your documents are reviewed to ensure that your company policies are compliant with legislation. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

“it took a month for you to review the renewal application only to be told we needed to do more stuff to be able to regain the accreditation which meant further delays even though some of the information had already been provided. I think your turn around time needs to be assessed.”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. Our team endeavour to assess all questionnaires as quickly as possible and to provide as much assistance as possible. However if you would like to upgrade your package to have an express audit included or to include assistance from our team of expert IOSH and NEBOSH qualified auditors then this option is available to you also. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

“very helpful”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Excellent Service and Customer Care”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review and congratulations on your accreditation! We're so pleased that you've had such a positive experience gaining your accreditation.

Posted 4 years ago

“There have been some difficulties the past 2 years with getting the work category define correct on the certificate. Why this is I really don’t understand because previously there was no problem perhaps somebody could explain why in writing? You have now changed the certificate to reflect the correct work categories but it still remains wrong on your website for potential clients to see? I know that I have been told it will be changed in 6-8 weeks but this was also said last year and it did not happen the company are paying over £500 for the accreditation and it should be maintained as the correct category for potential clients to view as this is important for future business opportunities. But I must also say apart from this as always your staff are a pleasure to work with and most helpful with the process of the audit. My thanks to all especially in these challenging times it is appreciated keep up the good work great team. Thanks Paul”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review and congratulations on your accreditation! We're so pleased that our team have been able to effectively help you through the process of gaining your accreditation during this difficult time. I have passed your feedback onto our Technical team, who have advised that due to system constraints we are unfortunately unable to add some Work Activities to our system, such as specialist works. We are keeping a list of these with a view to add them to the system, however due to current circumstances this may take some time for our Technology team to update. Please accept our apologies for any inconvenience caused by this.

Posted 4 years ago

“The Accreditation process is straight forward and easy to understand. Help and guidance are at hand if you need guidance. We are very impressed withAlcumus Safecontractor, and have employed them as our independent H&S advisors.”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review and congratulations on your accreditation! We're so pleased that you've had such a positive experience gaining your accreditation with guidance from our team.

Posted 4 years ago

“Hi there, I have dealt with several of your representatives, I must say every one was very helpful and knowledgeable. I must sayids of dealing was with Lindsay and she is great, she really helped me to sort out all the outstanding issues. My thanks to all; I have tried to rate you but couldn’t, it is Big Five 🌟. Regards Hadi”

Helpful Report

Posted 4 years ago

We're so pleased to hear that you've had such a positive experience gaining your accreditation and so many of our team were able to help and support you. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Does exactly what is meant to be done To make sure all areas are covered to be a safe contractor”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review and congratulations on achieving accreditation!

Posted 4 years ago

“Time was wasted at the early stage as there was not a practical appreciation of our type of work. The assessor was OK once it was passed on.”

Helpful Report

Posted 4 years ago

Congratulations on achieving accreditation and thank you for your feedback. We will ensure that your feedback is passed onto our audit team for reference on your renewal audit and are pleased that the assessor was able to help you once your audit was passed on. To make the process easier next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire is able to be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

SafeContractor is rated 4.3 based on 2,688 reviews