SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Get team and very helpful”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Everything was fine, I wouldn’t change anything.”

Helpful Report

Posted 4 years ago

We're pleased that you've had a positive experience gaining your accreditation.

Posted 4 years ago

“Very Pleasant and Helpful”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation!

Posted 4 years ago

“A good straight forward renewal process. The portal works well to upload information and the representatives are on hand to help out if needed.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the renewal process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“The process is easy to follow and ensures your company has the right level to meet quite strict requirements”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“Very fast and easy”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“Our company has been with SafeContractors since 2002 and have always been supported admirably!”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation. We're so pleased that you've seen the benefits of SafeContractor accreditation since 2002 - it's great to have you on board!

Posted 4 years ago

“Very easy to apply and get accredited if you have the correct processes and policies in place.Very good turnaround and very responsive even during this lock down scenario”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and the turnaround good. Congratulations on your accreditation!

Posted 4 years ago

“Very good and helpful staff. Quick on response”

Helpful Report

Posted 4 years ago

Congratulations on achieving accreditation and thank you for your feedback! Pleased that our team were helpful and responded to your queries quickly.

Posted 4 years ago

“It is seen as a must have certification by all our customers. We always receive practical and knowledgeable help from all the staff at Safecontractor if we have a query or problem when completing the annual submission”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that being SafeContractor accredited is making a positive difference to your business and your customers.

Posted 4 years ago

“Process was smooth and self explanatory. Where assistance was required this was provided.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process smooth. Congratulations on your accreditation!

Posted 4 years ago

“Was impressed with the help I received when I phoned Ellie with queries to some question I was not sure on , she was very patient and explained clearly the information I needed to submit ,I would have no hesitation recommending SafeContractor to any of my peers Regard James Murray Director J&W Shopfitting Ltd”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that Ellie was able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Very straightforward and simple. Staff very helpful”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and out team helpful. Congratulations on your accreditation!

Posted 4 years ago

“As a sole trader being on the register enables me grow as a company.. The team of advisors were more than helpful guiding me through what seemed like a donting process however.. With the guidance & patience it worked out well.. I would highly recommend the team at Alcumus to anyone thinking about making the move. APPRECIATED BRYAN TAYLOR PROCESS MAINTENANCE SERVICES”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that being SafeContractor accredited is making a positive difference to your business.

Posted 4 years ago

“This was my first time using SC and i have to say i was impressed with their efficient service, both on the phone and through email they managed to assist me promptly.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the service efficient and prompt. Congratulations on your accreditation!

Posted 4 years ago

“This was the first year we didn't use the premium. And we were disappointed on the time for someone to mark/check our accreditation. This was never explained when we went for the lower membership. I was told a date it would be returned by, which was fine. But Then I had a call to say no way was it going to be back by then, but if we paid another £60 it would be quicker...... really???? Came across as just a money making attempt. Quite poor.”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all required documents being submitted is 20 working days for a technical officer to review your h&s assessment. If you would like to upgrade your package to include assistance from our team of expert IOSH and NEBOSH qualified auditors then this option is available to you also. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

“I have been with Safe contractor for a number of years, and always found their auditing format easy to navigate, and if an occasion occurs that l require information, their help desk is informative and helpful. Regards Laurence Richards”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you have always found the process to be straight-forward and our team helpful each year you've completed the audit. Congratulations on your accreditation!

Posted 4 years ago

“Excellent support and extremely happy with the service.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! So pleased that our team were able to provide you with excellent support to successfully achieve accreditation.

Posted 4 years ago

“Happy with the service I was given, They are a big happy as I didn't have much in play, they got me up to speed of where I needed to be.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! So pleased that our team were able to support you with getting you up to speed and helping you to successfully achieve accreditation.

Posted 4 years ago

“Pretty shoddy this time, communications were difficult and the understanding of our trade poor with our submissions. I am currently reviewing if SafeContractor will be my preferred assessed route to SSIP at our next renewal.”

Helpful Report

Posted 4 years ago

Thank you for feeding back on your accreditation experience. We're sorry to learn that the process did not meet your expectations. We endeavour to make the audit as relevant as possible to the work activities carried out by your business. As part the audit, our team must need to ensure that all contractors have relevant documentation in place to comply with health and safety legislation. If you require further assistance or would like to discuss your business needs in more detail please do not hesitate to contact your auditor directly.

Posted 4 years ago

SafeContractor is rated 4.3 based on 2,688 reviews