Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

“System of accreditation was user friendly and not too complicated to complete.”

Posted 5 years ago

Thank you for your feedback! Pleased that you found our online portal easy to use and that you were able to successfully become accredited.

Posted 5 years ago

“Helpful staff and accessors.”

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Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation - glad our team were able to help you!

Posted 5 years ago

“Pleased with the service provided”

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Posted 5 years ago

Thank you for the review and congratulations on your accreditation!

Posted 5 years ago

“All members of staff have excellent very plight customer service, The help is there if needed from start to finish, overall 10 out of 10”

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Posted 5 years ago

Thank you for your feedback! Pleased that our team have always been polite and available to help you through to successfully achieving accreditation.

Posted 5 years ago

“On previous years the audit process has been smooth and efficient. Unfortunately that was not the case this time. The requirements had changed and despite having SSIP approved status by BSI under our ISO45001 standard, you expected more information then we had ever given before. Expecting information from us that is beyond the requirements of the Law and even the ISO45001 standard. It begs the question, what are you offering that the SSIP's ISO45001 status give us????”

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Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation, and also audits additional requirements to ensure that our contractors work to the highest standards. If you have any further queries about how SafeContractor can support your business then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“hassle free process to complete”

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Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“No issues at all, staff are very friendly and accommodating. Easy to get through to on phone which is a must for older people like me. So nice to be able to discuss problems with membership than just emailing. This is my 3rd or 4th year and will continue to be a member until I finish with business.”

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Posted 5 years ago

Thank you for your feedback and for your continued SafeContractor membership - we're glad to have you on board! Pleased that our team were able to support you through to successfully achieving accreditation, and any time you need assistance we are only a phone call away.

Posted 5 years ago

“Overly complicated, asks questions and for proof of items covered last year which have a three year renewal date. Only undertake this extra burden of red tape, as one client requires it. Every new client requires a different accreditation by a different supplier, forcing small company's like ourselves out of the bidding process. Eventually there will only larger national company's in the commercial market place, who will subcontract out all the work to small company's making less and less profit.”

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Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. We conduct an annual audit which means that all documentation needs to be submitted each year in order for accreditation to be awarded. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. We are committed to supporting SMEs, and SafeContractor accreditation has empowered our members who own small businesses to win more work and in some cases to even double their turnover in less than a year. If you have any further queries about how SafeContractor can support your business then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Fast, good, very professional ! Very Helpful customer service team! Quick response to all queries,”

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Posted 5 years ago

Thank you for your leaving us a review! We're glad that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Professional and proactive experience.”

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Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation!

Posted 5 years ago

“Bradley Evans was very helpful and patient.”

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Posted 5 years ago

Thank you for your feedback! We're glad that Bradley was able to help you through to successfully achieving accreditation.

Posted 5 years ago

“very quick and very helpful”

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Posted 5 years ago

Thank you for your review. We're pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Excellent”

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Posted 5 years ago

Thank you for the review and congratulations on your accreditation!

Posted 5 years ago

“Well presented, good advisor and helpful staff”

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Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“A very long drawn out process, where many documents were asked for which were not appropriate to our company. The company agressively chases you for money 5 months before your certificate expires. Would strongly not reccomend.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. If at any point during the accreditation process or throughout your membership you need assistance, then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“straight forward application”

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Posted 5 years ago

Congratulations on your accreditation and thank you for your review!

Posted 5 years ago

“Very helpful staff easy to deal with very professional! Very easy to do fill out with new portal”

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Posted 5 years ago

Thank you for your feedback! Pleased that you found our portal easy to use and that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Great Service as usually, always helpful,”

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Posted 5 years ago

Thank you for your review! Pleased that our team were able to help you through to successfully achieving accreditation.

Posted 5 years ago

“It seems very repetitive.”

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Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Excellent - great advice and helpful staff”

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Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

SafeContractor Reviews