Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

“Very simple process and was contacted very quickly regarding any outstanding issues, 100% better than Constructionline !!”

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Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation! We're thrilled that we were able to exceed your expectations and that our team were able to support you through the process.

Posted 5 years ago

“Hi all good the only thing I would say is you should really give us the chance to login and upload details in time to achieve the certificate before the due date, this time you gave us a week knowing it takes 3 weeks to be audited, I understand you offer a fast track service to obtain faster which you are almost forcing us to do so you can achieve more money. On the plus side your service is good and all telephone conversations with your personnel is very good. Also your upload system is much better as I have struggled in the past to upload.”

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Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation! To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly.

Posted 5 years ago

“generally easy experience but being a small decorating company some elements are not really applicable”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation! Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly.

Posted 5 years ago

“Our experience with the SafeContractor accreditation process was very easy and providing you have all the relevant up to date information it is easy to update our records.”

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Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“The whole process was very straightforward and communication was excellent.”

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Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation! Glad that you found the process straight forward and our team easy to communicate with.

Posted 5 years ago

“Good customer service.”

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Posted 5 years ago

Congratulations on your accreditation and thank you for leaving us a review!

Posted 5 years ago

“Very straightforward process, Safecontractor staff were ready to help all the way through the process.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“It was normal. We have the documentation required to hand : other parties routinely ask for it nowadays. We are not building contractors so some items not relevant for us - this will be true for other companies within the scheme. Its reasonable that assessing our submission consumes time and I have altered my 'reminder' to start our submission earlier next year. I note the assessment can be done quicker for a surcharge should we choose. The staff both on the phone and by email were good - I appreciate that.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation! Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly.

Posted 5 years ago

“The process was simple to follow and the response was quick and efficient.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation! Glad we were able to quickly and efficiently help you.

Posted 5 years ago

“Excellent with assistance available throughout the whole process.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“I found the Customer Service Team very helpful in getting our assessment done quickly.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation! Pleased that our team were able to support you through the process quickly.

Posted 5 years ago

“Completely satisfied”

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Posted 5 years ago

Congratulations on your accreditation and thank you for leaving us a review!

Posted 5 years ago

“Excellent and Straight Forward Process to ensure compliance”

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Posted 5 years ago

Thank you for your feedback. Pleased that you found the process straight forward, congratulations on you accreditation!

Posted 5 years ago

“Generally everything was fine.”

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Posted 5 years ago

Thank you for the review and congratulations on your accreditation!

Posted 5 years ago

“The process was the best it has ever been, very fast, and Lyndsay the technical support officer was fantastic / really helpful.”

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Posted 5 years ago

Thank you for your feedback! We're glad that Lyndsay was able to provide you with fantastic support and help you through to successfully achieving accreditation.

Posted 5 years ago

“Some of the questions are not applicable to smaller company's but we still have to upload documents”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly.

Posted 5 years ago

“My Health and Safety Auditor was Very helpful !!”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We're glad that your auditor was able to help you through to successfully achieving accreditation.

Posted 5 years ago

“Helpful & quick”

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Posted 5 years ago

Thank you for the review and congratulations on your accreditation!

Posted 5 years ago

“Brilliant help from the team which made the application very smooth.”

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Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Much improved this year. The auditing process was a lot quicker and only took maybe a week whereas last year it took around 6 weeks!”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation! We're glad that you were in a position to benefit from the improvements we've made to our audit process and that the turnaround was faster for you.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

SafeContractor Reviews