SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process to follow and plenty of support available”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the support accessible and the overall process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“Works well suppliers need a fast portal with clear instructions regretfully we have to join a number and wish SAFE contractor was the only one.”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. If you find you are asked to have membership of multiple SSIP accreditations, then we recommend that you use a full SafeContractor accreditation to FastTrack to other SSIP schemes with up to a 77% discount. Please see the SSIP deem to satisfy chart for more information: https://ssip.org.uk/wp-content/uploads/2021/01/Deem-to-Satisfy-Chart-27.01.2021.pdf

Posted 4 years ago

“Brilliant from start to Finish.”

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Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“on line process is the way to go, before when the process used the postal system and paperwork it was a lot of hassle.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the online process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“I'm really not happy about the cost of having to have Safecontractor. It doesn't attract any new business. I find the renewal process to be time consuming and frustrating. I feel that the personnel involved don't understand where our business fits. Although I've spoken to some pleasant people, there have also been one or two who I felt were brusque. I wouldn't buy into this product if one of our customers didn't insist that we have it.”

Helpful Report

Posted 4 years ago

Thank you for feeding back on your experience with SafeContractor. Our UK-leading accreditation demonstrates to clients that you have the right credentials by pooling together all your health, safety and ethical policies in one place. Hundreds of organisations only work with accredited contractors that demonstrate this and are accessible via the SafeContractor or SSIP portals. For more information on promoting your business and accreditation award to clients, please visit our online accreditation centre for assets, tips and to access 3 months’ free Checkatrade membership: https://www.safecontractor.com/contractor-accreditation/congratulations We are disappointed to learn that you have not been satisfied with some of our team members. We always pride ourselves on our team providing an excellent service, so please accept our sincere apologies if we fell short of your expectations. Please provide more details about the issues you have mentioned here so that we can ensure this is investigated by our management team: https://www.safecontractor.com/feedback

Posted 4 years ago

“Sign Designs of Aberdeen located in Portlethen have recently completed their Safe Contractor accreditation, the only local sign maker in Aberdeen and Aberdeenshire to achieve this accolade. As we regard Health & Safety in the workplace and site to be paramount, we were delighted to engage with Alcumus and be accredited so quickly, it gives us peace of mind that what we had in place was good enough just had to modify some parts as it was out dated. Now looking to see what else Alcumus can offer us like ISO and HR. Exciting times ahead for all staff members.”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that being SafeContractor accredited is making a positive difference to your business. We are confident that our teams that manage HR consultancy and ISO certification will be able to support you in enhancing your business even further.

Posted 4 years ago

“Very helpful in helping us fill in the paperwork. Great communication all round”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“we were very disappointed by the 'fait accompli' presented to us with regard to SafePQQ, it should be an option and not forced upon us. This module brings absolutely nothing to the table for our business. We were already questioning the value of Safe Contractor given that other accreditations are available. SafePQQ meant more time for our external consultant on top of the additional cost. the matter was resolved in the end but we will be closely monitoring the benefits of SC in the coming year.”

Helpful Report

Posted 4 years ago

Thank you for giving us feedback on your accreditation and renewal. The SafeContractor product has been enhanced to include verification of contractor compliance with key industry best practice topics in addition to assessing health & safety compliance. We have made this change to our service in response to increasing client demand that contractors within supply chains demonstrate that they are compliant, ethical and resilient, Over half of our contractors already demonstrate this information, and work with more clients as a result of this. We sincerely believe that this change this will help to elevate your business.

Posted 4 years ago

“Very helpful drawing this hard times”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation!

Posted 4 years ago

“Easy to follow, but you must prepare in advance.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“Very easy process, we went for the assisted package, and the technical team were very supportive and guided me through the process.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Very through and helpful”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were thorough and helpful in helping you to gain accreditation.

Posted 4 years ago

“The accreditation process with SafeContractor was very easy. I paid for the enhanced service, which was worth every penny. My account manager was Sian and she gave me a list of everything I needed, which made me life so much easier. As long as you have an IMS, and you keep it updated, there will be no ear when coming to complete your Accreditaion or the renewal. I used to do our Accreditation through another SiPP registered company and it was the most stressful time of the year. It almost felt like they didn't want us to achieve accreditation. Go with SafeContractor, you won't regret it.”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review and congratulations on your accreditation! We're so pleased that Sian was able to provide you with such excellent support and that you had such a positive experience gaining your accreditation with us.

Posted 4 years ago

“Overall a great experience as it highlighted a number of improvement areas for us which we acted upon, benefiting us as a business ultimately.”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that the SafeContractor audit process was such a great experience for you, and is making a positive difference to your business.

Posted 4 years ago

“The auditors at Safecontractor are always very helpful and supportive, they are the best part of the service. The system itself and the portal are not always fully user friendly but overall it provides the accreditation service we need and it’s respected by the trade.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation - we couldn't agree more that our expert team are the best part of our company.

Posted 4 years ago

“The process to achieve accreditation is very thorough, requiring a highly detailed audit. Everything was handled very promptly and professionally. The support and advice received was informative and very helpful.”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Very good experience working with Tamika at SafeContractor, very helpful and quick to respond to any query that i had.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that Tamika was able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Very quick service”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that we were able to help you achieve accreditation quickly.

Posted 4 years ago

“Service overall was ok, if the verification process takes 4 weeks to complete, i think it would be advisable to release the questionnaire 8 weeks before accreditation expires instead of 4 weeks. On release of questionnaire, I think it would be helpful to highlight any changes in the accreditation criteria.”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our team endeavour to assess all questionnaires as quickly as possible and to provide as much guidance with requirements as possible. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry.

Posted 4 years ago

“Although the submission is lengthy and requires many uploads, the help from the team if there is any clarification required was excellent”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry.

Posted 4 years ago

SafeContractor is rated 4.3 based on 2,688 reviews