SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

SafeContractor 5 star review on 3rd December 2024

Comet Security Group Ltd

SafeContractor 5 star review on 11th September 2024

M.Mae Ltd T/a MMae Construction

SafeContractor 5 star review on 24th July 2024

Procon Systems S.A.

SafeContractor 5 star review on 18th July 2024

Veritech Systems Ltd

SafeContractor 5 star review on 21st September 2023

Service Control Engineering Ltd

SafeContractor 5 star review on 20th March 2023

Newman Landscapes Limited

SafeContractor 5 star review on 25th November 2021

Redline Safety Ltd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dirt Attack Wales Are very happy with the service Safecontractor gave us. Wayne Rees”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you were satisfied with the service you received. Congratulations on your accreditation!

Posted 5 years ago

“Very helpful even in the middle of the present crisis. Great service.”

Helpful Report

Posted 5 years ago

Thank you for your kind words - we have made as many changes as we can to the way we work to ensure that we remain fully operational to support our contractors and we're glad that this has had a positive impact on you! Congratulations on achieving your accreditation, we're thrilled that our team were able to help you.

Posted 5 years ago

“Support for contractors are amazing. Very helpful and professional throughout. Thank you Luke”

Helpful Report

Posted 5 years ago

Congratulations on your accreditation and thank you for leaving us a review. We're happy that you found the support amazing and that our audit team left such a great impression.

Posted 5 years ago

“Easy to contact! And easy to understand what I needed to provide! Advisors very helpful when contacted”

Helpful Report

Posted 5 years ago

Congratulations on your accreditation and thank you for your feedback! We're pleased that you found the process easy to understand and that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Good communication and feedback to get my application processed efficiently”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the communication good and efficient, and that our auditor's feedback was helpful to you. Congratulations on your accreditation!

Posted 5 years ago

“helpful Staff over email.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“Very helpful staff who guide you through any issues.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through any issues. Congratulations on your accreditation!

Posted 5 years ago

“This is a very thorough and easy to use accreditation system.”

Helpful Report

Posted 5 years ago

Congratulations on your accreditation an thank you for your feedback - we're pleased that you found the process thorough and straight-forward to complete.

Posted 5 years ago

“uploaded all information required , awaited feed back .contact from staff excellent very happy with all staff”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We're pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Better than Constructionline. Generally information can be submitted with little difficulty”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“Easy to use portal and answered queries made by the assessor which where simple to understand therefore the answers given were accurate and we passed after our responses.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the portal easy to use and that our team were able to help you throughout the process. Congratulations on your accreditation!

Posted 5 years ago

“This year went very well good support and outcome I can’t afford support next year”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation. If you have any queries with your audit next year then our team are always happy to help. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“It took a little longer this time after we submitted our paperwork.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. To make the process faster next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. Please accept our apologies for any issues caused by the delay this year. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“The process was done great, and the system was easy to use however the only point I would like to make is the after process of waiting to hear back in regards to if we passed or not etc was a long process and took longer than expected. I think the timings on this could be improved.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation! Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. To make the process faster next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. Please accept our apologies for any issues caused by the delay this year. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“The accreditaion is not easy the first time you do it but help is there if you need it just ask.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the accreditation audit useful and that our team were on hand to help you when you needed it. Congratulations on your accreditation!

Posted 5 years ago

“Good communication and process”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“Staff very approachable and helpful, understanding the practical issues faced by Contractors”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that you found our team were understanding of your practical issues and thus able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Got to be the worst company we have ever had the miss fortune to have to deal with. the only thing excel at is chasing for money. There seems to be no coordination within the company and the same questions are asked over and over again.”

Helpful Report

Posted 5 years ago

Thank you for leaving us your feedback. I've looked into your account and can see that you were sent cancellation communications in error as our team missed an extension added to your account to achieve your accreditation first. Please accept our sincere apologies for this error and we hope that the 20% discount at renewal applied by our Account Executive team and your subsequent accreditation following support by our dedicated Auditor team has set you up for a year of seeing what SafeContractor can do for your business in terms of enhancing your reputation for h&s compliance and helping you to win more work. Once again please accept our apologies for any issues with your account renewal and we thank you for maintaining your membership following this and going on to achieve accreditation - congratulations!

Posted 5 years ago

“Am excellent service all round. Thank you Safe Contractor.”

Helpful Report

Posted 5 years ago

Thank you for the great review and congratulations on your accreditation!

Posted 5 years ago

“Accreditation would be easier if a complete questionnaire covering all aspects were to become available. My experience this time, found that I needed to complete a PQQ mainly about VAT registration and other document based questions. Having submitted the PQQ, another set of questions was received which caused delay. As my the company was getting anxious to achieve accreditation, it was necessary to 'phone twice before the certificate was emailed over. Could as suggested, a full questionnaire be sent out, not to be completed on-line but sent back to you via the postal service complete with all associated documentation.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation! As SafeContractor and SafePQQ are separate products covering different topics, they are currently released via two questionnaires. Please accept our apologies for any issues caused by this. We will pass your feedback onto our portal team, who are already looking into streamlining this process.

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,688 reviews