SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

SafeContractor 5 star review on 3rd December 2024

Comet Security Group Ltd

SafeContractor 5 star review on 11th September 2024

M.Mae Ltd T/a MMae Construction

SafeContractor 5 star review on 24th July 2024

Procon Systems S.A.

SafeContractor 5 star review on 18th July 2024

Veritech Systems Ltd

SafeContractor 5 star review on 21st September 2023

Service Control Engineering Ltd

SafeContractor 5 star review on 20th March 2023

Newman Landscapes Limited

SafeContractor 5 star review on 25th November 2021

Redline Safety Ltd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good process was easy and I was updated at all times”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“Rachel Jones the safety auditor was really helpful and very efficient. She assisted as soon as we contacted her and provided everything required - can't praise her enough for helping us out. The rest of the Safe Contractor system unfortunately is not the same. Slow to respond, poor communication and the web login never accepts our login first time. Very frustrating to deal with in comparison to similar accreditation bodies to be honest.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation. We're pleased that Rachel was able to support you through to achieving accreditation, but disappointed to hear that you found the online system difficult to use. If you ever have any login problems then please don't hesitate to contact our customer care team directly at safecontractor@safecontractor.com or by calling 0333 920 7480.

Posted 5 years ago

“I have been a member for a number of years, as usual, the team has been very helpful, even through these difficult times.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're glad to have had you on board for so long and pleased that our team have been able to assist you through the audit process. Congratulations on your accreditation!

Posted 5 years ago

“Good service even if it over complicated for very small companies”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. If you have any issues with any part of your audit then please don't hesitate to contact your auditor who will be happy to assist you. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“You are providing excellent service.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the service you received to be excellent. Congratulations on your accreditation!

Posted 5 years ago

“Brilliant service. Katie Cross who managed my application was first class...”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We're thrilled that Katie was able to support you through to successfully achieving accreditation.

Posted 5 years ago

“The accreditation team provide a great service and assistance in areas of the process that may have otherwise been confusing or difficult. Good support”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Safe contractor services is very good”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“went very smoothly”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process smooth and straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“The annual review is always a bit problematic but the whole process was made much easier with telephone access available to a designated support person”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. As part of awarding our UK-leading accreditation annually, our team of expert auditors need to ensure that all contractors have the relevant documentation in place to comply with health and safety legislation, and this does involve submitting documentation within specific formats and templates and subsequent re-submission of documentation each time accreditation is awarded, to ensure that all evidence provided adheres to these standards. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Very quick and efficient”

Helpful Report

Posted 5 years ago

Thank you for leaving us your feedback and congratulations on your accreditation!

Posted 5 years ago

“Excellent support from the SC TEAM thank you !!!”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Straight forward process with knowledgeable helpful staff. To help you fine tune your accreditation process”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and our team knowledgeable and helpful. Congratulations on your accreditation!

Posted 5 years ago

“Obviously safety comes first and safe contractor make sure all is in place, however we do feel that they keep moving the goalposts and are almost digging deeper into what’s required, sometimes it’s not relevant to us, we do feel overqualified in terms of some safety which leaves us a little confused, HSE guidelines always say try and keep it simple or no one will read it! Maybe I’m wrong? After many years with safe contractor I’m surprised it’s not recognised with most large companies or corporations only one of our customers have asked for the certification, most have never heard of safe contractor, but taking everything into account they do a really good job, very supportive and as stated safety always comes first.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Hundreds of leading UK clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation, which needs to follow a specific format. If you require any assistance with any health and safety paperwork or terminology at any point then please do not hesitate to contact our team directly during your audit.

Posted 5 years ago

“Very straightforward process with good access to advice and contacts.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“We had a bit of a problem with the work stated that we do as it was wrongly put in as Pipe Layers, which we are not, but it got sorted and was fine after that. Glad I am a member.”

Helpful Report

Posted 5 years ago

Thank you for the review and congratulations on your accreditation, we're pleased that our team were able to resolve your issue and to have you as a member.

Posted 5 years ago

“Very helpful when assistance is needed. Polite and professional staff who call you back when they say they will.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found our team to be polite and professional. Congratulations on your accreditation!

Posted 5 years ago

“The process of gaining the accreditation was made easier by Safe Contractor exceptional customer service skills.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We're pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“It was a nice and easy straight forward process - love the current system.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and the system easy to use. Congratulations on your accreditation!

Posted 5 years ago

“Everyone very helpful and easy to talk to”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,688 reviews