SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,706 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,706 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use and navigate”

Helpful Report

Posted 5 years ago

Pleased that you found the system easy to review, thank you for feeding back on this and congratulations on your accreditation!

Posted 5 years ago

“Helpful and co-operative with assisting us through the process.”

Helpful Report

Posted 5 years ago

We're pleased that our team were helpful and able to assist you through to a successful accreditation. Thanks for feeding back on your experience!

Posted 5 years ago

“Jack Davies was excellent, he was clear on what was required and treated our case with some degree of urgency.”

Helpful Report

Posted 5 years ago

Thank you for your review - we're thrilled that Jack was able to take such good care of you and support you through to a successful accreditation!

Posted 5 years ago

“Very helpful staff and prompt on service dealing with my questionnaire. Thank you”

Helpful Report

Posted 5 years ago

Thank you for your review. We're pleased that our team were helpful and were able to guide you through to a successful accreditation!

Posted 5 years ago

“Smooth process with quick responses”

Helpful Report

Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“Hard work to complete the forms.”

Helpful Report

Posted 5 years ago

Thank you for your review. Please accept our apologies that you found the process difficult on this occasion. Our team are available via email and telephone to provide any assistance you need. Our portal is available year-round, and to make the submission process quicker and easier, we recommend uploading updated documents throughout the year. You will then be able to save these documents and submit them when the questionnaire becomes available, 30 days prior to your accreditation expiry. If you have any queries our customer care team are available at safecontractor@safecontractor.com to support you.

Posted 5 years ago

“Very helpful staff and very efficient”

Helpful Report

Posted 5 years ago

Pleased that our team were able to help you through to a successful accreditation - thanks for your review!

Posted 5 years ago

“Pleasant and helpful staff, guiding through the process”

Helpful Report

Posted 5 years ago

Thank you for feeding back on how helpful our team were - we're pleased that they were able to guide you through to a successful accreditation!

Posted 5 years ago

“Always very helpful with questions and compliance issues, so thank you for making the process a lot less stressful”

Helpful Report

Posted 5 years ago

Thank you for feeding back, we're pleased that our team were able to support you through the process. Congratulations on your accreditation!

Posted 5 years ago

“Having upgraded to the premium. Safecontractor was extremely helpful in answering all my queries during the accreditation process. They came back promptly and from submitting our information it took one day to inform us we had been accredited for another year.”

Helpful Report

Posted 5 years ago

Thank you for your review - we're really pleased that you found the premium package effective. We're proud of our team and how helpful they are and are thrilled that they were able to support you through to a successful accreditation!

Posted 5 years ago

“Very smooth process and good communication from the auditor”

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Posted 5 years ago

Thrilled we were able to provide you with a smooth process - thanks for feeding back on this!

Posted 5 years ago

“I find these renewals aren't a good experience generally, I'm not in the construction business and they don't seem to allow for that, there is an assumption that we know your business”

Helpful Report

Posted 5 years ago

Thank you for feeding back on this - we're sorry to learn that you've not found the experience to be good. We are constantly developing our question set and aspire to ask dynamic questions that are relevant to your business. Our team of auditors are available and happy to assist you through the process of choosing and navigating through an appropriate question set. If you'd like to give us further feedback on how we can improve the audit process for you in the future please complete our feedback form at www.safecontractor.com/feedback

Posted 5 years ago

“It was relatively easy and straight forward to complete the application”

Helpful Report

Posted 5 years ago

Pleased that you found the process straight forward - congratulations on your accreditation and thank you for feeding back!

Posted 5 years ago

“Previous registration made the renewal process very easy.”

Helpful Report

Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“It was a really simple process, tailored to fit the work our company does”

Helpful Report

Posted 5 years ago

Thank you for your feedback on the process, we're pleased that tailoring our question set made the process simple for your business. Congratulations on your accreditation!

Posted 5 years ago

“user friendly portal and quick response”

Helpful Report

Posted 5 years ago

Thank you for your review and for letting us know that you found the portal easy to use. Congratulations on your accreditation!

Posted 5 years ago

“The process was very clear and easy to follow. When needed the staff were able to assist straight away.”

Helpful Report

Posted 5 years ago

Thank you for your review, we're really proud of our team and how effectively they are able to provide assistance when required. Congratulations on your accreditation!

Posted 5 years ago

“very fast and efficient”

Helpful Report

Posted 5 years ago

Congratulations on your accreditation, and thank you for your review!

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“we found the safe contractor scheme easy to follow with clearly identified sub sections. We feel SafeContractor has improved the quality of the product we provide with its rigorous auditing system.”

Helpful Report

Posted 5 years ago

Pleased to hear that our audit process has helped you make improvements to your business, thank you for giving us feedback on this. Congratulations on your accreditation!

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,706 reviews