SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SafeContractor have updated their online portal for the renewal of accreditations but it is simple to use and the staff who I communicated with via email and phone were very helpful. The review process is quite slow unless you are prepared to pay for a faster service.”

Helpful Report

Posted 5 years ago

Pleased that our team were able to help you and that you found the portal easy to use. Our average time from submission to accreditation for a standard package is 4 weeks, but we do try to reduce this whenever possible. To speed up the submission process and become accredited faster, we recommend uploading your updated documents throughout the year. Your user portal is accessible year-round, but your questionnaire is only released 30 days prior to accreditation expiry. Collating your updated documents ahead of the questionnaire release date will allow you to quickly submit and speed up your review process.

Posted 5 years ago

“Very helpful and understanding of the requirements and important points.”

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Posted 5 years ago

Thank you for your review and pleased we were able to help you. Congratulations on your accreditation!

Posted 5 years ago

“Helpful and efficient. Will use again Leon. B”

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Posted 5 years ago

Pleased we were able to help, thank you for your review!

Posted 5 years ago

“Happy with the service”

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Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“We have accredited with SafeContractor for many years and over the last 2 years they made the online accreditation process very streamline and easy to submit and update information. Responded quickly to our submitted information and accredited quickly.”

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Posted 5 years ago

Thank you for your review - we're pleased to hear that you value the changes we've made to our online process. Congratulations on your accreditation!

Posted 5 years ago

“I had no problems and found the assistance given by the staff was very helpful.”

Helpful Report

Posted 5 years ago

Congratulations on your accreditation and thanks for your review, pleased that our team were able to assist you!

Posted 5 years ago

“I found the process very easy to follow and the questions well set out.”

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Posted 5 years ago

Congratulations on your accreditation and thanks for your review. Pleased that you found the process easy to follow.

Posted 5 years ago

“Platform is user friendly, auditor nice and patient, but maybe you could take in consideration that subcontractor have to do some jobs according to clients documentation.”

Helpful Report

Posted 5 years ago

Thank you for your review and congratulations on your accreditation! We are only able to accredit you for the work that you are qualified to complete, not that which is completed on your behalf by subcontractors. If you require any assistance please don't hesitate to contact our helpful team directly.

Posted 5 years ago

“The communication and support given during the accreditation process was second to none.”

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Posted 5 years ago

Pleased that our team were able to support you, congratulations on your accreditation and thank you for your review!

Posted 5 years ago

“fast and efficient”

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Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“Some difficulty with providing the correct documentation as the type of business suggested that we were a Construction Design company, which we were not, and could not change the selection.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we will feed this back to our technology team to investigate and have made a note on our system that you need this to be changed.

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Congratulations on your accreditation and thanks for your review!

Posted 5 years ago

“Hi, my experience was very good. Not an easy accreditation to get but you guys helped me through every step of the way. Regards Adam Murphy”

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Posted 5 years ago

Thrilled that you had such a good experience and that we were able to support you through every step - congratulations and thank you for your review.

Posted 5 years ago

“ALL EFFICIENTLY DEALT WITH.”

Helpful Report

Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“straight forward, seamless with helpful support if required”

Helpful Report

Posted 5 years ago

Pleased that our team were able to provide you with support when required - thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“Very professional team.”

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Posted 5 years ago

Pleased that our team were able to provide you with such a professional service - thank you for your review!

Posted 5 years ago

“Excellent assistance.”

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Posted 5 years ago

Congratulations on your accreditation and thank you for your review!

Posted 5 years ago

“Helpful auditor, gave clear instruction to ensure we met the standard required.”

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Posted 5 years ago

Pleased that your auditor was able to provide you with support to achieve accreditation. Thank you for your review!

Posted 5 years ago

“5 star very good service from support.”

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Posted 5 years ago

Pleased that our team were able to provide you with a great service - thanks for your review and congratulations on your accreditation!

Posted 5 years ago

“Renewing safe contractor could be made a little bit easier to be honest. Some questions should have a N/A choice, save trying to find what one has to put in the field for example Asbestos question. However the chat on line was a good help, and it is better than originally a couple of years ago.”

Helpful Report

Posted 5 years ago

Pleased that our team were able to provide you with web support, and we will ensure that your feedback is communicated to our Portal team, who are always seeking to identify areas where the process can be improved. Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,688 reviews