SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straightforward.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“Time taken to receive accreditation following submission on the standard scheme is too long. For a design consultant the H&S information requested should be more specific to the nature of the work undertaken. Most consultants have office based staff, rather than a site workforce.”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation! Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. Please accept our apologies for any issues caused by the delay this year. If you have any further queries about how questions apply to your business then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

“Excellent customer service ,Ailsa , made the process easier a big thank you to her”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Excellent customer service ,Ailsa , made the process easier a big thank you to her”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that Ailsa was able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Safe contractors team was very helpful and couldn’t help me enough”

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Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Great service and really good support from the team throughout the process with clear and useful information sheets to help support the process. The people who I spoke to throughout where all really helpful. My only concern is that, after achieving, I have not had any logos to use on our website and other literature which we could really do with soon. (I feel that they should arrive sooner). Thank you all so much for your help”

Helpful Report

Posted 4 years ago

Thank you for your feedback! We are glad that our team were able to support you through to successfully achieving accreditation. Please find logos and rules of use available here: https://bit.ly/2wuRyTr

Posted 4 years ago

“Staff are really polite and helpful. Good support when completing my questionnaire. I was pleased with the service I received.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Always a pleasure not a chore when trying to gain accreditation with Safecontractor, staff are so helpful Dave”

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Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process enjoyable and our team helpful. Congratulations on your accreditation!

Posted 4 years ago

“Safe Contractor is a sensible and relatively concise way to achieve Health and Safety accreditation. Quick responses and plenty of guidance”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“vVery good service highly recommended”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“I obtained the necessary guidance to assist with our submission for accreditation.”

Helpful Report

Posted 4 years ago

Thank you for leaving us your review and congratulations on your accreditation!

Posted 4 years ago

“Very helpful and professional staff handling our accreditation process”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Everyone we dealt with were very proactive and helpful. Thanks to all for your help during the whole process. Pearce Engineering”

Helpful Report

Posted 4 years ago

Thank you!

Posted 4 years ago

“Everyone we dealt with were very proactive and helpful. Thanks to all for your help during the whole process. Pearce Engineering”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“My only concern with the process was that i submitted information as requested and then had to supply additional information ready for the next audit stage where i was asked the same questions again and then i had to provide additional documents that were not requested originally.”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our audit process consists of an initial check by a Technical Support Officer and final sign off by and Auditor. On occasion, you may be asked to supply additional information by the Auditor to ensure that you have provided all relevant documentation in place to comply with health and safety legislation. To make the process easier next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

“We have been Safecontractor accredited for several years now and this accreditation process has been the most personable and efficient. I don't know if this is coincidental or if it is due to changes in Alcumus' procedures during the current pandemic but I have found the service to be far superior than in previous years. The speed of response, the willingness to support and the same point of contact have made the process less arduous and bordering on pleasant.”

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Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation during this difficult time. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Straightforward. User-friendly. If I did have a problem the , chat facility is available and answered straight away.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and user-friendly. Congratulations on your accreditation!

Posted 4 years ago

“took some time but questions answered in a timely way.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to answer your queries and help you to successfully achieving accreditation.

Posted 4 years ago

“I was very pleased with the very speedy and professional service your staff undertook, Merlin services are very proud to hold the safe contractor accreditation Tim Hewes Merlin Service’s Wiltshire Ltd”

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Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that you had such a great experience and that being SafeContractor accredited is making a positive difference to your business.

Posted 4 years ago

“Brilliant got help very quickly sorting out my health and safey policy”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

SafeContractor is rated 4.3 based on 2,688 reviews