Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

“20 day turnaround to review submissions is totally unacceptable. Asking for an upgrade fee to reduce the turnaround time is equally unacceptable; why should I subsidise your being inadequately resourced?”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. Our team endeavour to assess all questionnaires as quickly as possible and to provide as much assistance as possible. However if you would like to upgrade your package to have an express audit included or to include assistance from our team of expert IOSH and NEBOSH qualified auditors then this option is available to you also. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

“Fairly painless process when renewing your accreditation.”

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Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“We had a very quick response and there is help available if you need it”

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Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Very User friendly”

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Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process user-friendly. Congratulations on your accreditation!

Posted 4 years ago

“There is a lot of information required but it is worth it in the end”

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Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that the SafeContractor audit was worthwhile for your business.

Posted 4 years ago

“Very convenient way to be able to renew accreditation.”

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Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process convenient. Congratulations on your accreditation!

Posted 4 years ago

“Team are supportive throughout the process. Thank you”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“professional portal and people, require high standards of documentation and offer excellent help and guidance throughout the process of achieving accreditation.”

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Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Thorough, helpful, and responsive”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“The support team were very professional once the information required was made clear. Good feature to be able to discuss by phone any matters arising. I would recommend to anyone seeking SIPP to pay the extra and get the 10 day package”

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Posted 4 years ago

Thank you for your feedback! Pleased that you found the package upgrade effective and that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Good”

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Posted 4 years ago

Thank you for the review and congratulations on your accreditation!

Posted 4 years ago

“A very Professional service!”

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Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Very thorough audit of our company, the auditor Rachel was extremely helpful throughout the process offering assistance and advice when required.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that Rachel was able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Audit process was straightforward and comprehensive with appropriate support via online site and email from SafeContractor representative.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“The process was straight forward to use and the form clear and concise. We had great support from our allocated person who was very informative around any additional information and supporting evidence required to achieve and gain our certificate. He was also very efficient at going through any information sent and updating form until completed.”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Easy to deal with”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“It taken over the days stated to get verified but got there in the end”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

“Passed accreditation”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. Our team endeavour to assess all questionnaires as quickly as possible and to provide as much assistance as possible. However if you would like to upgrade your package to have an express audit included or to include assistance from our team of expert IOSH and NEBOSH qualified auditors then this option is available to you also. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

“Very helpful and very patient staff, a really great service.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“All went smoothly.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process smooth. Congratulations on your accreditation!

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

SafeContractor Reviews