SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,706 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,706 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over priced, form filling exercise, no actual physical audit, you only have to be good at filling out paperwork. If we didn't need this accreditation for some of our customers, we wouldn't bother.”

Helpful Report

Posted 5 years ago

“Our customer liaison manager, Sam Travis, has been excellent through this transition process.”

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Posted 5 years ago

Pleased that Sam was able to provide you with such a great service, thanks for your review!

Posted 5 years ago

“Excellent services”

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Posted 5 years ago

Thank you for your review

Posted 5 years ago

“Good system, easy to follow with an excellent response time. Thanks”

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Posted 5 years ago

Thank you for your review, pleased that our system and our team facilitated a great process for you. Congratulations on your accreditation!

Posted 5 years ago

“Both the administration and auditor were very professional and helpful”

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Posted 5 years ago

Thank you for your review - pleased that our team were able to help you!

Posted 5 years ago

“Very helpful all ways on the end of the phone if you needed any help”

Helpful Report

Posted 5 years ago

Thank you for your review - pleased our team have been on-hand to help you. Congratulations on your accreditation!

Posted 5 years ago

“Very helpful with any queries we had.”

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Posted 5 years ago

Thank you for your review, pleased we were able to help!

Posted 5 years ago

“Extremely thorough in the audit process and the validation of evidence”

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Posted 5 years ago

Thank you for your review, and congratulations on your accreditation!

Posted 5 years ago

“Very good. The auditor Ben was very patient whilst we collated more information and was very helpful in asking for the examples of information he required. It took some time as it was during the holiday period and people who could help were away.”

Helpful Report

Posted 5 years ago

Thank you for your review - we're pleased that Ben was able to assist you and provide guidance and support throughout the accreditation process.

Posted 5 years ago

“Can't really fault anything. It was a pretty straightforward, self explanatory process. Some questions were slightly confusing but the information icon provided gave helpful information as to what was required for the specific sections. Overall, it was an easy process.”

Helpful Report

Posted 5 years ago

Thank you for your review, we're glad that you found the process straightforward. If you ever need any assistance then our technical team are always on hand and happy to help. Congratulations on your accreditation!

Posted 5 years ago

“Poor, had massive problems logging into system. Feel like the whole process is simply a glorified form of legal extortion with no real benefits, especially in terms of protecting people and improving health and safety. It's a service set up to help larger contractors tick boxes and protect backsides.”

Helpful Report

Posted 5 years ago

Thanks for your review. Our service is designed to provide a desktop audit of contractor's health and safety capabilities. SafeContractor accreditation evidences your health and safety compliance to potential clients, whilst also ensuring that your business has the appropriate checks in place to comply with health and safety legislation and therefore keep yourself and your staff safe whilst working on site. If you could kindly provide us with more information regarding your difficulties logging in to our system we can investigate any potential bugs with our tech team. To do so, please provide more information here: https://www.safecontractor.com/feedback

Posted 5 years ago

“Very good and easy process and a good accreditation to have”

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Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“Very helpful and quick at responding to e-mails where I needed assistance or help on the portal.”

Helpful Report

Posted 5 years ago

Thank you for your review, we're pleased that our team were able to assist you. Congratulations on your accreditation!

Posted 5 years ago

“The whole process was made simple with advice and information readily available. Many thanks to Safe Contractor for your help, support and guidance during our recent accreditation process”

Helpful Report

Posted 5 years ago

Thank you for your review, we're thrilled that our team were able to provide you with such excellent support throughout your accreditation process!

Posted 5 years ago

“Easy to do”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“Problems regarding company name on documents which was acceptable in previous years but not now!”

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Posted 5 years ago

Thank you for your review. Please accept our apologies for any issues with documents and please contact us directly if you require any further assistance with resolving this issue. Congratulations on your accreditation!

Posted 5 years ago

“Very professional from start to finish.”

Helpful Report

Posted 5 years ago

Thank you for your review, we're pleased that our team made such a great impression and were able to help you achieve accreditation!

Posted 5 years ago

“The process was good but I believe we are submitting lots of information annually that you already have on file. The assessor did say that this shouldn't happen on the next accreditation”

Helpful Report

Posted 5 years ago

Thank you for your review. If you need support selecting appropriate documents next year, our technical team are always on hand and happy to help. Congratulations on your accreditation!

Posted 5 years ago

“Good support through the process”

Helpful Report

Posted 5 years ago

Thank you for your review, glad our team were able to support you.

Posted 5 years ago

“Jack Davies, your Auditor was so helpful right from the beginning of our Audit. I had X2 Audit Rewewals to complete for my two companies who come under our main company umbrella. It was my first time collating the information for the companies and Jack was clear & precise on what was required by SafeContractor, was always on hand by email or phone and was supportive all the way. Everything flowed smoothly and we gained both Accreditations. Thank you Jack. Kind regards JO”

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Posted 5 years ago

Thank you for your fantastic review - we're really proud of our audit team and we're thrilled that Jack was able to provide you with such an excellent service. Congratulations on your accreditation!

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,706 reviews