SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,756 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, my experience was very good. Not an easy accreditation to get but you guys helped me through every step of the way. Regards Adam Murphy”

Helpful Report

Posted 6 years ago

Thrilled that you had such a good experience and that we were able to support you through every step - congratulations and thank you for your review.

Posted 6 years ago

“ALL EFFICIENTLY DEALT WITH.”

Helpful Report

Posted 6 years ago

Thank you for your review and congratulations on your accreditation!

Posted 6 years ago

“straight forward, seamless with helpful support if required”

Helpful Report

Posted 6 years ago

Pleased that our team were able to provide you with support when required - thank you for your review and congratulations on your accreditation!

Posted 6 years ago

“Very professional team.”

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Posted 6 years ago

Pleased that our team were able to provide you with such a professional service - thank you for your review!

Posted 6 years ago

“Excellent assistance.”

Helpful Report

Posted 6 years ago

Congratulations on your accreditation and thank you for your review!

Posted 6 years ago

“Helpful auditor, gave clear instruction to ensure we met the standard required.”

Helpful Report

Posted 6 years ago

Pleased that your auditor was able to provide you with support to achieve accreditation. Thank you for your review!

Posted 6 years ago

“5 star very good service from support.”

Helpful Report

Posted 6 years ago

Pleased that our team were able to provide you with a great service - thanks for your review and congratulations on your accreditation!

Posted 6 years ago

“Renewing safe contractor could be made a little bit easier to be honest. Some questions should have a N/A choice, save trying to find what one has to put in the field for example Asbestos question. However the chat on line was a good help, and it is better than originally a couple of years ago.”

Helpful Report

Posted 6 years ago

Pleased that our team were able to provide you with web support, and we will ensure that your feedback is communicated to our Portal team, who are always seeking to identify areas where the process can be improved. Thank you for your review and congratulations on your accreditation!

Posted 6 years ago

“All operatives I was in contact with were polite and very professional in their work”

Helpful Report

Posted 6 years ago

Pleased that our team were able to provide you with such professional support - thanks for your review and congratulations on your accreditation!

Posted 6 years ago

“Very Strait forward and easy to work through. The only issue I had was the latest merge between EXOR and Safecontractor was explained as a merge, when in actual fact it still remains as 2 separate Questionnaires and certificates, so was a little disappointing”

Helpful Report

Posted 6 years ago

Thanks for your review and congratulations on your accreditation. In spring 2019 we launched 'SafePQQ', which meant that your Exor service ceased to exist and instead became the SafePQQ verification product, thus merging Exor with SafeContractor's health and safety accreditation scheme. The two audits review different aspects of your business operations and therefore remain as two separate questionnaires - please accept our apologies for any confusion and if this was not made clear.

Posted 6 years ago

“Portal is easy to follow unlike some others”

Helpful Report

Posted 6 years ago

Pleased that you found our Portal easy to follow - thank you for your review.

Posted 6 years ago

“It is very good organisation.”

Helpful Report

Posted 6 years ago

Thank you for your review and congratulations on your accreditation!

Posted 6 years ago

“Excellent and easy process to follow with good support when required”

Helpful Report

Posted 6 years ago

Congratulations on your accreditation! We're pleased that our team were on hand to provide support throughout the process. Thank you for your review.

Posted 6 years ago

“We were very impressed once again with the way SafeContractor dealt with our accreditation process. They kept in touch and responded very quickly. Most of all we are very busy people who don't have much time and they guided us through the process which we are very grateful for. thankyou”

Helpful Report

Posted 6 years ago

Congratulations on your accreditation and thank you for your review. We're thrilled that our team were able to provide such excellent support and help you to achieve accreditation!

Posted 6 years ago

“Really helpful staff who are in constant contact in the event of any missing information, or giving guidance as to what is required to attain accreditation. First class customer service.”

Helpful Report

Posted 6 years ago

Thank you for your review - we're thrilled that our team were able to provide such excellent support and help you to achieve accreditation!

Posted 6 years ago

“Very easy to complete, good communication for any queries which were quickly resolved”

Helpful Report

Posted 6 years ago

Thank you for your review, we're pleased that our team were on hand to provide you with any support you needed. Congratulations on your accreditation!

Posted 6 years ago

“Fast efficient service.”

Helpful Report

Posted 6 years ago

Thank you for your review and congratulations on your accreditation - we're glad that the service we provided was efficient.

Posted 6 years ago

“Perfect, great service”

Helpful Report

Posted 6 years ago

Thank you for your review, pleased that our team were able to provide you with a great service. Congratulations on your accreditation!

Posted 6 years ago

“Your auditors asked me for things that the documentation did not, to enable me to pass. Then when the documentation went to the next stage I was asked for even more information. You really do not make it easy for people - it is like needing a crystal ball to complete all the sections as you will be asked for extra documentation but no idea what else.”

Helpful Report

Posted 6 years ago

Thank you for feeding back on your experience. We're sorry to learn that the process and required documentation was not made clear to you and that you therefore found completing the questionnaire difficult. I have added a note on our system to ensure that for your accreditation renewal you are sent a comprehensive list of all documents that will be required to become re-accredited. If at any point you require assistance our team are on hand and happy to help, please contact us directly and we'd be happy to discuss any issues over the phone or via email.

Posted 6 years ago

“The process was accessible, easy to understand and self-explanatory”

Helpful Report

Posted 6 years ago

Thank you for your review, pleased that our process was accessible for you. Congratulations on your accreditation!

Posted 6 years ago

SafeContractor is rated 4.3 based on 2,756 reviews