Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

“Helpful and easy to complete application”

Helpful Report

Posted 5 years ago

Thanks for your review, pleased that our team were able to help!

Posted 5 years ago

“advisor was very helpful when contact was made - I think that the way notifications for evidence required are presented could be improved with perhaps a single box where and actual list of things needed could be posted”

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Posted 5 years ago

Thanks for your review - we will feedback your feature suggestions to our technology team who are always on the lookout for ways to improve our process. Congratulations on your accreditation!

Posted 5 years ago

“Over priced, form filling exercise, no actual physical audit, you only have to be good at filling out paperwork. If we didn't need this accreditation for some of our customers, we wouldn't bother.”

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Posted 5 years ago

Thanks for your review. Our service is designed to provide a desktop audit of contractor's health and safety capabilities. SafeContractor accreditation evidences your health and safety compliance to potential clients, whilst also ensuring that your business has the appropriate checks in place to comply with health and safety legislation and therefore keep yourself and your staff safe whilst working on site.

Posted 5 years ago

“Our customer liaison manager, Sam Travis, has been excellent through this transition process.”

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Posted 5 years ago

Pleased that Sam was able to provide you with such a great service, thanks for your review!

Posted 5 years ago

“Excellent services”

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Posted 5 years ago

Thank you for your review

Posted 5 years ago

“Good system, easy to follow with an excellent response time. Thanks”

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Posted 5 years ago

Thank you for your review, pleased that our system and our team facilitated a great process for you. Congratulations on your accreditation!

Posted 5 years ago

“Both the administration and auditor were very professional and helpful”

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Posted 5 years ago

Thank you for your review - pleased that our team were able to help you!

Posted 5 years ago

“Very helpful all ways on the end of the phone if you needed any help”

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Posted 5 years ago

Thank you for your review - pleased our team have been on-hand to help you. Congratulations on your accreditation!

Posted 5 years ago

“Very helpful with any queries we had.”

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Posted 5 years ago

Thank you for your review, pleased we were able to help!

Posted 5 years ago

“Extremely thorough in the audit process and the validation of evidence”

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Posted 5 years ago

Thank you for your review, and congratulations on your accreditation!

Posted 5 years ago

“Very good. The auditor Ben was very patient whilst we collated more information and was very helpful in asking for the examples of information he required. It took some time as it was during the holiday period and people who could help were away.”

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Posted 5 years ago

Thank you for your review - we're pleased that Ben was able to assist you and provide guidance and support throughout the accreditation process.

Posted 5 years ago

“Can't really fault anything. It was a pretty straightforward, self explanatory process. Some questions were slightly confusing but the information icon provided gave helpful information as to what was required for the specific sections. Overall, it was an easy process.”

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Posted 5 years ago

Thank you for your review, we're glad that you found the process straightforward. If you ever need any assistance then our technical team are always on hand and happy to help. Congratulations on your accreditation!

Posted 5 years ago

“Poor, had massive problems logging into system. Feel like the whole process is simply a glorified form of legal extortion with no real benefits, especially in terms of protecting people and improving health and safety. It's a service set up to help larger contractors tick boxes and protect backsides.”

Helpful Report

Posted 5 years ago

Thanks for your review. Our service is designed to provide a desktop audit of contractor's health and safety capabilities. SafeContractor accreditation evidences your health and safety compliance to potential clients, whilst also ensuring that your business has the appropriate checks in place to comply with health and safety legislation and therefore keep yourself and your staff safe whilst working on site. If you could kindly provide us with more information regarding your difficulties logging in to our system we can investigate any potential bugs with our tech team. To do so, please provide more information here: https://www.safecontractor.com/feedback

Posted 5 years ago

“Very good and easy process and a good accreditation to have”

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Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“Very helpful and quick at responding to e-mails where I needed assistance or help on the portal.”

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Posted 5 years ago

Thank you for your review, we're pleased that our team were able to assist you. Congratulations on your accreditation!

Posted 5 years ago

“The whole process was made simple with advice and information readily available. Many thanks to Safe Contractor for your help, support and guidance during our recent accreditation process”

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Posted 5 years ago

Thank you for your review, we're thrilled that our team were able to provide you with such excellent support throughout your accreditation process!

Posted 5 years ago

“Easy to do”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“Problems regarding company name on documents which was acceptable in previous years but not now!”

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Posted 5 years ago

Thank you for your review. Please accept our apologies for any issues with documents and please contact us directly if you require any further assistance with resolving this issue. Congratulations on your accreditation!

Posted 5 years ago

“Very professional from start to finish.”

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Posted 5 years ago

Thank you for your review, we're pleased that our team made such a great impression and were able to help you achieve accreditation!

Posted 5 years ago

“The process was good but I believe we are submitting lots of information annually that you already have on file. The assessor did say that this shouldn't happen on the next accreditation”

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Posted 5 years ago

Thank you for your review. If you need support selecting appropriate documents next year, our technical team are always on hand and happy to help. Congratulations on your accreditation!

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

SafeContractor Reviews